Ratings based on 193 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hot water and shower door
Posted 8 Jan 2024 on HotelsBeautiful place but 3 things I didn’t like about the place.
1st the shower door was really annoying to get in and out.
2nd after 6 mins of shower the hot water turns into gold. So if you go there as a couple you need to wait 20 to half hr for the water to get warm again.
3rd, 2 elevators but was always only one elevator working.
Comment from Hotel Management
10 Jan 2024 by Jijesh, Hotel Management
Dear Mr. Ed DenThank you for taking the time to complete our Guest Satisfaction Survey.Thank you for taking your time to give your feedback of your recent stay with us. Please know your feedback has been taken seriously and shared with the management. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience soon. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Jijesh Venugopal
by A verified traveler from Raleigh
Posted 6 Jan 2024
Very clean, large, and comfortable. Very responsive to requests. A really nice cafe that had a delicious menu for breakfast, lunch and dinner. We were very comfortable here.
Comment from Hotel Management
9 Jan 2024 by Jijesh, Hotel Management
Dear Ms. Julia, Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager
by A verified traveler
Posted 31 Dec 2023
The staff were very friendly and helpful. Housekeeping was well done . I really enjoyed my stay there
Comment from Hotel Management
3 Jan 2024 by Jijesh, Hotel Management
Dear Mr. Albert,Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager
by A verified traveler
Posted 30 Nov 2023 on Hotels
Comment from Hotel Management
3 Jan 2024 by Jijesh, Hotel Management
Dear Mr. Fahad,Greetings from Oaks Liwa Heights, thank you for sharing feedback on your recent stay. We're delighted to hear you enjoyed your visit. Your positive review greatly motivates our team, and we've shared your comments with the team. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcoming you back soon to further enhance your experience. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best RegardsJijesh VenugopalHotel Manager
by A verified traveler
Posted 17 Mar 2022
Its the uniqueness of the location. Everything is within walkable distance, its a very safe area and the property is extremely clean
Comment from Hotel Management
18 Apr 2022 by jijesh , Hotel Management
Dear Jay ,
Thank you very much for your feedback and for choosing Oaks Liwa Heights Hotel Apartment. We are very happy to know that we were able to provide you with a wonderful stay at the hotel. Your positive comments have been shared with the entire team and we look forward in welcoming you again.
Thank You,
Jijesh Venugopal
by A verified traveler
Posted 6 Feb 2022 on Hotels
by A verified traveler
Posted 26 Dec 2021
Very Clean property. Excellent help from the front desk. 10 minute walk to the subway. Very clean and nice rooms. Nice property. We thoroughly enjoyed staying at this location.
by A verified traveler
Posted 24 Feb 2021
Excellent big apartments with good service in JLT. Wifi was not that good
Comment from Hotel Management
16 Mar 2021 by Siva Ram P, Hotel Management
Dear Guest
Thank you for your feedback. We have taken note of your comment with regards to the WiFi and have raised it for the attention of our IT Department to address as may be required. We are however glad to read that you like our rooms and the service provided by our team. We hope to welcome you again soon.
by A verified traveler
The location uploaded on hotels.com is wrong
Posted 19 Feb 2021 on HotelsThe location is few kilometres away from the one shown in map it's in W cluster not C cluster rest apartment is clean the people are OK rest good
Comment from Hotel Management
16 Mar 2021 by Siva Ram P, Hotel Management
Dear vivek
We have noted your comment about the location map. We are however glad to read that you enjoyed your stay. Thank you for your feedback.
by A verified traveler
Posted 25 Jan 2021
Comment from Hotel Management
16 Mar 2021 by Siva Ram P, Hotel Management
Dear Alex
Our entire team is extremely committed to provide you the perfect stay experience and we do apologize if we have not met your expectations. We would be happy to welcome your suggestions for improvement so we can continue to offer a well-balanced value for your money. Please do let us know how we can serve you better. We hope to welcome you again soon.
