Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Singapore
Posted 6 Nov 2024
Tv connection very poor. Tried to watch BBC for the U.S. Presidential elections but no sound at all.
No coffee and milk/creamer provided for reason of sustainability.
Yet shower tap is dysfunctional. Takes a long while and lots of water wasted before the required water temperature is attained.
Long wait at checkout just to get the tourism tax invoice which I had asked for at check in but was told to collect at check out. Counter staff were rather slow in their work and engaging in small talk with pax while keeping me waiting behind.
Only 2 bottles of water in the room. Insufficient.
No bedroom slippers and bathrobe provided.
by A verified traveler
Posted 3 Nov 2024
The staff were really nice and the rooms were clean but plain. The hotel sits between the Mall of the Emirates and the Marina but in a non-tourist neighbourhood.
It was very close to the Metro, which was fantastic for getting around town easily, quickly and cheaply.
We did half-board which was a good option for saving some money and it meant we could have breakfast and either lunch or dinner at the hotel based off our plans for the day.
by A verified traveler
Posted 3 Nov 2024
A nice hotel in a good location to get to everywhere else in Dubai. Only downside is, as a VIP access member, I didn’t receive any benefits.
Hotel could do with a little renovation in the rooms too - a little dated and worn.
by A verified traveler from Aberdeen
Posted 13 Oct 2024
Very friendly and helpful staff
by A verified traveler
Posted 22 Sep 2024
First time in Dubai and I was amazed! Nice hotel, very good location ( walking: metro 5 min away, mall 15 min away, grocery store 2 min!) The staff was super friendly, smiled and engaged with me everyday and night! The buffet options were varied and tasty. Overall experience was great! Shout-out to Vikas one of the manager and Moe, thanks for everything again!
by A verified traveler from kuwait
Posted 19 Sep 2024
by A verified traveler
Posted 19 Sep 2024
Very good hotel all staff very friend
by A verified traveler
Posted 10 Sep 2024
The location is very good
by A verified traveler
Posted 21 Aug 2024 on Hotels
