Ratings based on 285 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Very good
by A verified traveler
Posted 20 Oct 2024
I like the location to reach WTC 15 minutes walk, valet parking, clean and nice rooms. It has everything I need.
Comment from Hotel Management
6 Nov 2024 by Joy Maite, Hotel Management
Dear Mr. Hani,Thank you for your kind feedback! We’re delighted to hear that our convenient location, just a short walk from the World Trade Center, met your needs perfectly. It’s great to know you enjoyed the valet parking and found the rooms clean and comfortable. Providing everything you need for a pleasant stay is what we strive for, and we’re glad we could deliver that for you.We are looking forward to welcoming you again soon. Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler
Posted 19 Oct 2024
We booked 2 one-bedroom apartments because we’re 5 adults and these have 4 bathrooms…. Dirty bathrooms like they have not been cleaned for ages! Major maintenance issues! No house cleaning no service!!! Also no towels no tissues no toilet roll no toiletries! They said upon request!!! We requested but were told we can only get 2 !!!!! I had to fight for towels! Reception people were cooperative. Overall if it wasn’t for sold out gitex circumstances we would not stay
Comment from Hotel Management
6 Nov 2024 by Joy Maite, Hotel Management
Dear Ms. Bashaiar,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. Cleanliness and maintenance are top priorities for us, and it’s disappointing to hear that we missed the mark in your experience. We understand how frustrating it must have been to deal with a lack of essential supplies and to need to request basics like towels and toiletries, and we’re addressing this with our concern team to ensure improvements.It’s good to know that our reception staff provided a cooperative experience, and we’re grateful for your understanding given the busy Gitex period. Please know we value your feedback as it helps us identify areas where we can do better. We hope to have the opportunity to provide a much-improved experience if you decide to stay with us again in the future. Thank you again for your candid review.Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler from Jeddah
Posted 29 Jun 2024
Comment from Hotel Management
3 Aug 2024 by Joy Maite, Hotel Management
Dear Guest, Thank you for rating our service. We hope that you were happy with the service provided at the hotel. We look forward to welcoming you back in the future.Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
19 Jun 2024 by Joy Maite, Hotel Management
Dear Mohamed, Thank you for choosing Nassima Tower Hotel Apartments and for sharing your feedback on Expedia. We are pleased that you enjoyed your stay with us and we look forward to welcoming you again soon.Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
31 May 2024 by Joy Maite, Hotel Management
Dear Jawad,Thank you for choosing Nassima Tower Hotel Apartment for your stay in Dubai and for sharing your feedback. We are pleased that you enjoyed your stay with us and we look forward to welcoming you again soon.Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler
Posted 25 Apr 2024
Nice to walk, a lot of things to do
Comment from Hotel Management
29 Apr 2024 by Joy Maite, Hotel Management
Dear Marco,Thank you for choosing to stay with us. It's good to hear that you're enjoying the area around the hotel apartment! Having plenty of options for walking and activities can really enhance your living experience.We are looking forward to welcoming you back.Kind regards, Joy Maite ReynoAsst. Front Office Manager
by A verified traveler
Posted 14 Apr 2024
Great for families
Comment from Hotel Management
15 Apr 2024 by Joy Maite, Hotel Management
Dear Marco,Thank you for choosing to stay with us!It's wonderful to hear that you found the accommodation to be great for families! Finding a family-friendly environment can make a big difference in the overall experience of a trip. If you have any other feedback to share, feel free to let me know!Kind regards,Joy Maite ReynoAsst. Front Office Manager
by A verified traveler from Jerusalem
Posted 10 Feb 2024
The apartment is good and the location is great, but the value is too high
by A verified traveler
Posted 23 Jan 2024 on Hotels
