Ratings based on 244 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Amamoor
Posted 18 Dec 2024
What a great hotel, location and facilities
by A verified traveler
Posted 13 Dec 2024
Very clean, big rooms. Nice views from the rooftop. Good location, close to Nakheel Mall which has great cafes, restaurants and other shops. Staff were kind and helpful :)
by A verified traveler
Posted 13 Dec 2024
Wonderful property with fantastic pool, excellent service and good dining options. A bit far from everything that isn’t on the Palm.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 6 Dec 2024
We had a wonderful stay at the NH Collection on the Palm, everything exceeded our expectations and all the staff were very helpful and lovely.
Comment from Hotel Management
8 Dec 2024 by Oussama, Hotel Management
Dear Luke,Thank you so much for sharing your wonderful experience. We're thrilled to hear that your stay at NH Collection Dubai The Palm exceeded your expectations. It's fantastic that you found our staff helpful. We look forward to welcoming you back for another amazing stay.Kind regards.Oussama El GhazaliHotel Manager
by A verified traveler
Posted 30 Nov 2024
Beautiful pool and views.
Comment from Hotel Management
8 Dec 2024 by Oussama, Hotel Management
Dear Denise,Thank you for your feedback. We're thrilled to hear that you enjoyed the beautiful pool and views during your stay. We hope to welcome you back for another fantastic experience soon.Kind regards,Oussama El GhazaliHotel Manager
by A verified traveler from Beirut
Posted 25 Nov 2024
Excellent location and staff especially Putri on the front seat …
Comment from Hotel Management
30 Nov 2024 by Oussama, Hotel Management
Dear Toni,Thank you for your kind words. We’re delighted to hear you enjoyed our excellent location and appreciated the service from our team, especially Putri. We will be sure to pass on your compliments to her.We look forward to welcoming you back for another wonderful stay.Kind regards,Oussama El GhazaliHotel Manager
by A verified traveler
Posted 23 Nov 2024
Fantastic hotel in great area
Comment from Hotel Management
25 Nov 2024 by Oussama, Hotel Management
Dear Helen,Thank you for your kind feedback.We’re delighted to hear you enjoyed our hotel and its fantastic location. We hope to welcome you back for another great stay soon.Kind regards,Oussama El GhazaliHotel Manager
by A verified traveler
Posted 19 Nov 2024
Hallways did not smell good and property never changed my sheets.
Comment from Hotel Management
19 Nov 2024 by Oussama, Hotel Management
Dear Naihema,Thank you for your feedback. We apologize for the smell in the hallways and the oversight regarding the sheets. This is not the standard of service we strive to provide. Rest assured, we will investigate these concerns and take the necessary steps to ensure improvements.We hope to have the opportunity to welcome you back and provide you with a better experience.Kind regards,Oussama El GhazaliHotel Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Oussama, Hotel Management
Dear Annabel,Thank you so much for your rating.We’re thrilled to hear that you had such a positive experience with us. Your feedback motivates our team to continue delivering exceptional service and creating memorable moments for our guests.We look forward to welcoming you back for another fantastic stay.Kind regards,Oussama El GhazaliHotel Manager
