Ratings based on 256 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Imad,Thank you for taking the time to rate us.I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon.Sincerely,Crissy DeeQuality Manager
by A verified traveler
Posted 13 Oct 2024
I stayed here for 5 nights with my family (husband, mother in law and 2 kids). I have booked 2 bedroom apartment, which is very spacious, clean, and everything you need is inside the room. each bedroom with its own bathroom, and there is an extra washroom outside.
The washing machine is great! we can wash & dry our clothes.
We can have our dinner / night snack around the table with 5 seats and utensils.
Staying in here just feel like home! Two supermarkets just downstairs, you can just get anything you wants. What'smore and in a surprise that is, you just need to cross a road and you will reach dubai mall in a minute!!
Everyday, we enjoyed our breakfast in M floor. Although it seems not much choice for the breakfast buffet area, it did include everything you need for an all day breakfast and more!! What's more, don't forget to order your breakfast main dish (e.g. avacado sandwich, indian bread with curry, Eggs Benedict).
The staff in the restaurant is very nice & helpful, special thanks to Khin, Isuru and Mitch (i am not sure if i spell her name right), they sincerely introduced different types of breakfast to me, so that i could nearly try them all during my stays.
Housekeeping team is also very considerate!! We didn't ask, but they noticed that we travelled with young kids, they have arranged the 2 double bed joined together, so that we have a gaint bed to sleep for 3.
I will definitely recommend to my friends and book again here when i travel to Dubai in the future.
Comment from Hotel Management
14 Oct 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Wai Mun Janet,Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that you and your family enjoyed your 5-night stay in our spacious two-bedroom apartment. It’s wonderful that you found the amenities, like the washing machine and dining space, made your stay feel like home.We're delighted that our proximity to Dubai Mall and the convenience of the supermarkets met your needs! It's great to know you enjoyed breakfast at the M floor and appreciated our team’s recommendations. Khin, Isuru, and Mitch will be especially pleased to hear your kind words!Our housekeeping team always strives to anticipate our guests' needs, and we’re glad they made your stay even more comfortable. Thank you for your recommendation; we can’t wait to welcome you and your family back on your next trip to Dubai!Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 6 Oct 2024
Good deal
Comment from Hotel Management
7 Oct 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Abayomi,Thank you for taking the time to rate us.I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 11 Aug 2024
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Comment from Hotel Management
14 Aug 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Mohammed,Thank you for taking the time to rate us.I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Imtiaz,Thank you for taking the time to rate us.I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 22 Jul 2024
Strategic location
Comment from Hotel Management
25 Jul 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Mohammed,Thank you for your kind feedback! We are delighted to hear that our staff were nice and helpful, and that you enjoyed the complimentary upgrade to a suite.We look forward to welcoming you back for another enjoyable stay.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Nice apartments for families
Posted 29 Jun 2024 on HotelsLovely apts for family two or three bedroom with hotels standards steps from Dubai Mall & restaurants, nice staff & welcoming.
Comment from Hotel Management
1 Jul 2024 by Asst. front Office Manager, Hotel Management
Dear Bassam,We very much appreciate your comments regarding your stay at the Movenpick Hotel Apartments Downtown Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Michael Megahed
by A verified traveler
Summer Trip
Posted 22 Jun 2024 on HotelsEverything thing was great except the air conditioner was so low and bad specially we r in the summer.
Comment from Hotel Management
26 Jun 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Yousef,I'm glad to hear that you had a great overall experience during your summer trip at Movenpick Hotel Apartments Downtown Dubai. I'm sorry to hear that the air conditioner wasn't up to standard during your stay. Your feedback is essential to us as we always strive to ensure our guests' comfort. Rest assured, we will address this issue to enhance the quality of our services. Thank you for sharing your experience, and we hope to welcome you back soon for a more comfortable stay.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 20 May 2024 on Orbitz
Very Polite and friendly staff, Sandra,Yam, Mitch, May and the rest of the dining room staff are very welcoming and also the staff from the reception to cleaning crews are great.
Comment from Hotel Management
27 May 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Zelalem,Thank you for your wonderful feedback! We are delighted to hear that you found our staff to be polite and friendly. It’s especially heartwarming to know that Sandra, Yam, Mitch, May, and the rest of the dining room staff, as well as our reception and cleaning crews, made your stay welcoming and enjoyable.Your kind words will be shared with the team, and they will be thrilled to know their efforts are appreciated. We look forward to welcoming you back to Movenpick Hotel Apartments Downtown Dubai for another great stay.Warm regards,Crissy DeeQuality Manager
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
16 Jun 2024 by Hotel.Dubai.Downtown, Hotel Management
Dear Jamshid,Thank you for taking the time to rate us.I am happy to see from your score that you had a pleasant experience with us and we hope we will have the opportunity to welcome you again soon.Warm regards,Crissy DeeQuality Manager
