Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
We stayed 8 nights December 2024. Just 2.5 Km from Airport Terminal 1
Walking distance 7 min walk to RTS Redline Metro station “Terminal1”
Good staff and good warm morning breakfast hours 6:30 am to 10:30. am
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 13 Dec 2024
I stay on but Dubai and Al Bustan Mövenpick and both are amazing good staff and love the breakfast
Thanks
Comment from Hotel Management
14 Dec 2024 by Warm regards, The Management, Hotel Management
Dear Omar, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay with us, and that you had a wonderful experience at both our Dubai and Al Bustan Mövenpick properties. We're especially happy that you loved the breakfast and found our staff to be friendly and amazing.Your feedback means a lot to us, and we hope to welcome you back soon for another amazing stay.
by A verified traveler
Posted 4 Dec 2024
Very noisy
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Warm regards, The Management, Hotel Management
Dear Cedar, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We truly value your input and are committed to improving the areas you mentioned.If there’s anything specific you’d like to discuss or if there is an opportunity to address any concerns during your next stay, please don’t hesitate to reach out to us.We hope to have the chance to welcome you back and provide a better experience in the future.
by A verified traveler
Posted 1 Dec 2024
Great s see rvice
Comment from Hotel Management
2 Dec 2024 by Best regards, The Management, Hotel Management
Dear James, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the service during your stay. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we met your expectations.We look forward to welcoming you back for another 5-star experience!
by A verified traveler
Posted 27 Nov 2024
We have visited the al bustan may times over more than a decade and it always provides an excellent holiday venue.The friendly very attentive staff members make it outstanding.Iqbal, Vincent are old friends,and Lizal recent recruit in the breakfast area and Ganga continue to make us very welcome.In the pool area managed by Mustaffa we were positively pampered by Jan and his colleagues.
Comment from Hotel Management
28 Nov 2024 by Warm regards, The Management, Hotel Management
Dear Brian, Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that you have enjoyed many wonderful stays with us over the past decade. It's an honor to know that our staff, including Iqbal, Vincent, Liezel, Ganga, Mustafa, Jan and the team have made such a positive impact on your experience. We will be sure to share your kind words with them, as they will be thrilled to know they made you feel so welcome.Your continued loyalty means the world to us, and we look forward to welcoming you back for many more memorable stays. Thank you again for staying at Movenpick Grand Al Bustan Dubai!
by A verified traveler from Kampala
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Warm regards, The Management, Hotel Management
Dear Henry,Thank you for your feedback! We're delighted to hear that you had a great stay overall. We always strive to provide the best experience for our guests, and we appreciate your insights. If there's anything specific we can improve on, we'd love to hear your suggestions. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Great location..
Comment from Hotel Management
20 Nov 2024 by Warm regards, The Management, Hotel Management
Dear Albert, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our great location. We strive to provide the best possible experience for our guests, and it's great to know we hit the mark for you. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Lovely stay
Comment from Hotel Management
20 Nov 2024 by Warm regards, The Management, Hotel Management
Dear Albert, Thank you for your kind words! We’re so happy to hear that you had a lovely stay and rated us 5 out of 5. It’s our pleasure to provide a memorable experience for our guests, and we look forward to welcoming you back for another wonderful stay soon!
