Ratings based on 116 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good stay
Posted 12 May 2018 on HotelsBig sized apartments, we stayed in a one bed apartment which one had stand in balcony which we were slightly dissapointed with. Kitchen is well equipped however they do not have a toaster which i was slightly dissapointed with. Bathroom is little dated don't like the fact they have shower curtains. Staff are very helpful. Location is great as its close to MOE and easy to get onto the main roads. Overall was a good stay for what we paid for.
Comment from Hotel Management
13 May 2018 by GM, Hotel Management
Dear Guest, Thank you for your time and rating us. We work hard to make our guest feel at their home and thank you for appreciating that.
Looking forward to welcoming you and your family soon.
King regards,
Hotel Management.
by A verified traveler
Great place
Posted 7 Feb 2018 on HotelsExcellent People
Recommended
for Everyoneby A verified traveler from leigh on sea essex uk
nice hotel
Posted 2 Dec 2017 on Ebookers
Pros: excellent staff nice rooms good breakfast good location with free shuttle to mall and beach
Cons: supply of washing up materials
Location: location near mall of the emirates and not far from beach plenty of places to eat nearby
Arrived early morning not expecting to check in at that time ,but within 10 minutes were given a room upgrade and allowed in room and did not have to waste the day waiting around. room was on 2 floors
with bedroom on top floor, plenty of wardrobe space in bedroom and extra wardrobe down stairs ,
fully fitted kitchen with washer/dryer, spacious living room with table and chairs plus sofa and chair . tv upstairs and down ,extra large balcony. only one fault no washing up material ie washing up cloth washing up liquid or tea towel although not a big item would have been handy.
breakfast had plenty to chose from and staff were extremely friendly and efficient as were all staff in the hotel.overall a most enjoyable stay and look forward to returning
Comment from Hotel Management
7 Dec 2017 by Su, Hotel Management
Dear Guest,
Thank you for taking the time and sharing your feedback with us. We are trying our best to accommodate each and every guest like home.
We valued your comments and hope to welcome you and your family again in near future.
Best regards,
Hotel Management
Recommended
for Everyoneby A verified traveler from USA
Posted 28 Oct 2017
Excellent overall experience, very helpful and courteous staff
Comment from Hotel Management
28 Nov 2017 by Su, Hotel Management
Dear Guest,
Thank you for taking the time and sharing your feedback with us. We are trying our best to accommodate each and every guest like home. We look forward to welcome you and your family again in near future.
Recommended
for Everyoneby A verified traveler from Vallejo, California
Great hotel close to the Mall
Posted 28 Oct 2017Had a great time at this hotel . Staffs were pleasant and
very accommodating .Breakfast was nice with variety of selections.Our room was big and clean with 2 bathrooms and comfortable beds.The hotel was about 5-minutes away from the Mall of the Emirates by shuttle which they provided on a scheduled basis .There was a shulttle also going to the beach .
I am very happy with this hotel as far as location and service .Will recommend it to anybody needing a hotel
near the Mall of the Emirates .Thank you to all the staff
in the reception, breakfast area (specially Lazaro and his buddy who helped us with metro directions) ,housekeeping staff .Kudos to all .
Stayed Oct 21-23
Comment from Hotel Management
28 Nov 2017 by Su, Hotel Management
Dear Guest,
Thank you for taking the time and sharing your feedback with us. We are delighted to hear that you had an enjoyable stay at Marmara Hotel Apartments with our family oriented policy as well as cleanliness of the suites. We are trying our best to accommodate each and every guest like home.
Thank you again and we look forward to welcome you and your family again in near future.
Best regards,
Hotel Management
Recommended
for Familiesby A verified traveler from Buenos Aires
A place to be really comfortable in Dubai
Posted 28 Jul 2017
Pros: quiet, with parking and restaurant.-
Cons: a toaster, and a coffee maker in the room.-a dishwasher too.-
Location: Ski, mall, Burj Kalifa, IMG, Ferrari,....everything. Rent a car.-
A very nice place with kind people.- Parking, a good restaurant and all the possibilities to enjoy Dubai.-
Although we would have liked to have a dishwasher, the whole place was right.-
Comment from Hotel Management
1 Aug 2017 by Su, Hotel Management
Dear Guest,
Thank you for taking the time and sharing your feedback with us. We are delighted to hear that you had an enjoyable stay at Marmara Hotel Apartments with our family oriented policy as well as the cleanliness of the suites. We are trying our best to accommodate each and every guest like home.
Thank you again and we look forward to welcome you and your family again in near future.
Best regards,
Hotel Management
by A verified traveler from new york
Hotel was close to the mall and two grocery stores
Posted 2 May 2017
Pros: the rooms were spacious
Cons: breakfast
Location: Mall
The hotel is not bad but the breakfast is horrible!!!! that is the only reason why I would never return. Management needs to visit other hotels and learn what should be served for breakfast for an international visitors example for OAT meal do not mix it with milk. Let visitors mix for themselves. I recommend more breakfast choices by asking feed back from several guests.
by David
Outstanding Staff
Posted 6 Apr 2017 on HotelsI have stayed at the Marmara several times over the last two years. Great Value! Always clean, good food, Great WiFi and location. But I stay because of the people. Best Staff in Dubai! Period. They accommodate your needs and make sure you have what is you need to have a great stay. I have stayed at multiple hotels all over Dubai. But I come back because of the Staff. Close to the Mall and plenty of food locations behind the hotel.
by A verified traveler from toronto, on
Apartment style hotel close to Subway
Posted 1 Mar 2017Check in was great. Although I arrived at 2 am in the morning staff was courteous and gave me an upgrade to full suite.
Room was spacious but the furniture looked very old. There were stains on the carpet. Otherwise the room was clean.
Kitchen and bathrooms were clean
Pros: big room, close to the mall and transportation.
Cons: you can hear and SMELL everything happening in the adjacent room! Woke up to very strong smell of onions cooking. Smell lingered even when I opened all the windows!
"Fitness center" in the hotel is a joke. Equipment is older than I am and the room is the size of a broom closet. Few equipment they have either don't work or not safe.
Breakfast is very basic. I don't think it warrants the money they charge.
Overall, I think there are better hotels nearby at the same price range.
Comment from Hotel Management
6 Mar 2017 by ss, Hotel Management
Dear Guest,
Thank you for taking time and sharing your feedback with us. We are delighted to hear that you are happy with free upgrade to our spacious One Bedroom Apartment with separate living room and full furnished kitchen.
Your comments are valuable for us to improve our service and quality and it has been addressed to concern department to take necessary actions. We are looking forward to serve you and your family in near future with better service and quality.
Best regards,
Hotel Management
Recommended
for Everyoneby A verified traveler from Wiltshire
Dubai stop over
Posted 13 Feb 2017
Cons: Bed could have been a bit more comfortable
Location: Walking distance from Mall of the Emirates where you can catch the hop on hop off tour buses or the metro
Really friendly and very helpful staff and nothing was too much trouble
Comment from Hotel Management
6 Mar 2017 by ss, Hotel Management
Dear Guest,
Thank you for taking time and sharing your feedback with us. We are delighted to hear that you had enjoyed your recent stay at Marmara Hotel Apartments with free upgrade to our One Bedroom Suite Queen category as well as cleanliness and location of the hotel. We are trying our best to accommodate each and every guest like home.
Thank you again for valuable comments and we look forward to welcome you and your family again in near future.
Best regards,
Hotel Management
