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Marco Polo Hotel

4.0 star property
Art Deco hotel with a full-service spa and free valet parking

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Photo gallery for Marco Polo Hotel

Restaurant
Interior
Outdoor pool, sun loungers
Exterior
Concierge desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Shower/tub combination
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Premium bedding
Shower/tub combination
  • 27 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - single
Premium bedding
Separate bedroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Al Muteena Street, Dubai, 25570

What's nearby

  • Al Ghurair Centre - 6 min walk - 0.5 km
  • Gold Souk - 3 min drive - 2.4 km
  • City Centre Deira - 4 min drive - 3.4 km
  • Dubai Cruise Terminal - 5 min drive - 5.0 km
  • BurJuman Mall - 6 min drive - 5.4 km

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 15 min drive

Restaurants

  • ‪Al Forat Restaurant - ‬8 min walk
  • ‪Xiao Wei Yang (Little Lamb) - ‬5 min walk
  • ‪Al Riqqa Restaurant - ‬7 min walk
  • ‪Palm Hotel - ‬1 min walk
  • ‪Montrial Coffe Shop - ‬7 min walk

About this property

Marco Polo Hotel

Upscale family-friendly hotel near Al Ghurair Centre
At Marco Polo Hotel, you can look forward to a nightclub, dry cleaning/laundry services, and car rentals on site. Treat yourself to a body treatment, aromatherapy, or a massage at Health Land Spa, the onsite spa. The on-site restaurant, Kitakits Kafe & Klubb, features happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and secured bicycle storage
  • Massage treatment rooms, a 24-hour front desk, and a banquet hall
Room features
All 126 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 22-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Afrikaans, Arabic, English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 25 for adults and AED 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kitakits Kafe & Klubb
  • The Bombay to Mumbai

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 100
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 90 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 25 for adults and AED 25 for children
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Does Marco Polo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Marco Polo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Marco Polo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Marco Polo Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of AED 100 (subject to availability).

What time is check-out at Marco Polo Hotel?

Check-out is at noon. Late check-out is available for AED 100 (subject to availability).

Where is Marco Polo Hotel located?

This family-friendly Dubai hotel is located near the airport, within a 10-minute walk of Burj Nahar Mall and Al Ghurair Centre. Gold Souk and Dubai Creek are also within 2 mi (3 km). Salah Al Din Station is 9 minutes by foot and Union Station is 16 minutes.

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Marco Polo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 142 out of 615 reviews
Rating 8 - Good. 224 out of 615 reviews
Rating 6 - Okay. 119 out of 615 reviews
Rating 4 - Poor. 58 out of 615 reviews
Rating 2 - Terrible. 72 out of 615 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and welcoming and offered assistance whenever I asked
Stayed 3 nights in Sep 2024

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 2 nights in Nov 2022

6/10 Okay

Amer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Spot of this Hotel is good but the hotel smell is Bad and the Roomes is very normal
Stayed 4 nights in Mar 2023

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calcutta Hotel in Dubai

Not up to Marco Polo standard, over priced, under delivery, extremely dated, seems to be focused on India
Stayed 1 night in Feb 2024

2/10 Terrible

Fetum

Disliked: Cleanliness, property conditions & facilities
Bathroom need to be cleaned extra extra extra more !!!
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

fine

it was fine
Stayed 4 nights in Oct 2023

6/10 Okay

Alamgir

Liked: Staff & service
Don’t like the room smell
Stayed 1 night in Feb 2024

6/10 Okay

Prem Anand K

Liked: Cleanliness
Disliked: Property conditions & facilities
Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.
Stayed 2 nights in Jan 2023

10/10 Excellent

haridas

Stayed 1 night in Mar 2025

10/10 Excellent

Debabrata

Stayed 1 night in Feb 2025

10/10 Excellent

PARESH

Stayed 5 nights in Jan 2025

2/10 Terrible

Sharif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money begging motel

Not recommended at all. This property is located in a dirty neighborhood with so rude and staff. The property charges you for everything even if your friends visit you, you have to pay a visit fee which is hilarious.
Stayed 3 nights in Dec 2024

6/10 Okay

Mohamed

Bien
Stayed 2 nights in Oct 2024

4/10 Poor

Kousuke

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋によりますが、今回の部屋は窓が無く、風呂場の天井から水漏れして、シャワーが弱く冷たい。スタッフの対応は良かったが、そこだけが不満。
Stayed 3 nights in Nov 2024

10/10 Excellent

Zahara

Liked: Cleanliness, property conditions & facilities
NA
Stayed 7 nights in Oct 2024

10/10 Excellent

Aun

Stayed 1 night in Aug 2024

10/10 Excellent

Abdul

Stayed 1 night in May 2024

2/10 Terrible

Tanimu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Bahir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr shmutzig und es stinkt
Stayed 6 nights in Apr 2024

8/10 Good

Adel

Liked: Staff & service
Thank you Zahraa customer relation she is very friendly helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

Ali

Stayed 1 night in Dec 2023

10/10 Excellent

Rehan

Stayed 3 nights in Nov 2023

8/10 Good

Munemasa

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

2/10 Terrible

Umar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of cleanliness & unsanitary. Definitely not family friendly. 3 nightclubs inside the hotel with no security checking who’s coming in/out. In a very shady part of Dubai. DO NOT GET TRICKED BY THE PICTURES OR THE REVIEWS, DO NOT BOOK THIS HOTEL!!!
Stayed 7 nights in Aug 2023