Ratings based on 831 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
All the staff were absolutely amazing. They are obviously proud to work for Majestic and take pride in their work. We thoroughly enjoyed our stay and are very grateful to the all the staff for their endless kindness and support.
by A verified traveler
Excellent hotel
Posted 12 Aug 2024 on HotelsExcellent hotel on great location and front desk team.
They provided me early check-in twice with room upgrade.
Thank you very much Alex for your hospitality and Outstanding service.
See you soon
Comment from Hotel Management
13 Aug 2024 by Guest Relation Officer , Hotel Management
Dear Valued Guest,Thank you so much for your wonderful review, We are thrilled to hear that you had an excellent stay with us at Majestic Premier Hotel.Your kind words about our service, especially the exceptional assistance provided by Alex from the Front Office, mean a lot to us.We look forward to welcoming you back in the future.Regards,Majestic Premier Hotel
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Posted 19 Jun 2024
Room cleaners never vacuum my room and half cleaned I was there 6 nights
Comment from Hotel Management
17 Jul 2024 by Guest Relation Officer , Hotel Management
Dear Valued Guest,Thank you for your review for recent stay.We hope to see you soon again.Regards Majestic Hotel
by A verified traveler from Rego Park
Posted 13 Jun 2024
This hotel now operates under new management. I always stay at this hotel during my visit to Dubai. Close to metro, restaurants and market. The other reason I choose this hotel because of sauna. All staffs are very attentive and helpful. A lady at the reception from Myanmar (sorry can't remember her name), allowed me early check in at 10 AM. Bhojraj at the gym/pool and Dawod were also very helpful. Full value of money.
Now they have a night club at the ground floor and you can hear the sound until 3 in the morning. Doesn't look like the property is maintained as before. Broken umbrella at the pool side, low quality green tea and coffee bags, etc. which they need to improve. Also, now they start charging a high charge of AED 100 for extra guest which doesn't make sense. I ordered a small can of Sprite for room service, which cost AED 2 or 3 at any supermarket and they charged me ridiculously high price of AED 35. How on earth a hotel like this can charge AED 35 (US$ 10) for a small can of Spirit?
Comment from Hotel Management
2 Jul 2024 by Guest Relation Officer , Hotel Management
Dear Devendra,Thank you very much for taking the time and giving us your l feedback on your most recent stay. I am happy that we were able to meet your expectations and that the team was able to make your stay memorable.I will share your kind words with team members.Warm regards,Majestic Hotels
by A verified traveler
Fair
Posted 5 Jun 2024 on HotelsClean but noisy
by A verified traveler
Posted 4 Jun 2024 on Hotels
by A verified traveler
Posted 1 Jun 2024
2nd stay at The Majestic Premier Hotel located in Bur Dubai. Still have one thing which could be improved and that is a reduction in the level of noise coming from the night clubs in the hotel.
Comment from Hotel Management
10 Aug 2024 by Lucky Sherpa, Hotel Management
Firstly, thank you for taking the time to share your review, listening to our guest feedback allows us to enhance our service and facilities. Please accept my sincere apologize for any inconvenience you experienced during your stay with us. Your valuable comments have been passed to the relevant department heads for review and action.We hope you allow us the opportunity to welcome you back and exceed your expectations in the future.Regards,Majestic Hotels
by A verified traveler
Posted 23 May 2024 on Hotels
by A verified traveler
Posted 20 May 2024 on Hotels
