Ratings based on 107 Verified Reviews

2.9 out of 5
2.8 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Front Desk, Hotel Management
Thanks for feedback
2 out of 5
by A verified traveler

Posted 29 Oct 2024
I recently stayed at this hotel with my family, booking two rooms for our visit. Unfortunately, we were disappointed by the lack of basic amenities—neither room had towels upon arrival. After requesting them, we received only one. The staff appeared untrained in hospitality, especially the front desk attendant, who was unfriendly and rarely looked up from what seemed to be his computer or device, giving us minimal attention. Additionally, the hotel’s location is extremely noisy and crowded. For those expecting to meet with local friends, it’s quite challenging due to the limited parking options nearby.
Comment from Hotel Management
11 Nov 2024 by Front Desk, Hotel Management
We will look into this matter
3 out of 5
by A verified traveler

Posted 29 Oct 2024
I recently stayed at this hotel with my family, booking two rooms for our visit. Unfortunately, we were disappointed by the lack of basic amenities—neither room had towels upon arrival. After requesting them, we received only one (yes, just one towel). The staff appeared untrained in hospitality, especially the front desk attendant, who was unfriendly and rarely looked up from what seemed to be his computer or device, giving us minimal attention. Additionally, the hotel’s location is extremely noisy and crowded. For those expecting to meet with local friends, it’s quite challenging due to the limited parking options nearby. We stayed there for three days but nobody came to service our rooms. Breakfast was good as they kept on changing the menue each day. The music was too loud in the breakfast restaurant. The lady over there wasn’t friendly either. They didn’t have enough bowls of sugar at each table. Guests would have to go from table to table to get it wherever it t was available. The positive side of the outside of the hotel is that there are several stores and some nice restaurants.
Comment from Hotel Management
11 Nov 2024 by Front Desk , Hotel Management
We will look into this matter
1 out of 5
by A verified traveler

Posted 18 Oct 2024
They put a toxic/hazardous material for me to inhale through the exhaust fan of the bathroom, that made the exhaust fan to be exhausting to the inside than exhausting from inside to the outside. Staff are terrible, and want to give so much harm to my well-being and health. I'll encourage everyone not to stay in this not safe property. The bed linen and pillow bags are also itchy, seems it haven't been washed for years.
Comment from Hotel Management
11 Nov 2024 by Front Desk, Hotel Management
we will look into this matter
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024 on Hotels
1 out of 5
by A verified traveler

A bad surprize

Posted 4 Mar 2024 on Hotels
We never got a chance to check in, upon our arrival we did not like the place, neighborhood, room and lack of cleanness. So we left since we did not feel safe there....
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Red carpet reception and highly trained staffs
2 out of 5
by A verified traveler

Posted 19 Feb 2024
Dirty blankets dirty room