Ratings based on 546 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Vadant ,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed certain aspects of your stay, but we’re sorry to learn that it didn't fully meet your expectations. We appreciate your insights and will certainly address the areas where we can improve.We hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 29 Oct 2024
Very nice hotel. Just a comment to management: your lifts are too slow for the number of floors you have. I was on level 38, it took too long every time I went to my room and back down. Needs faster lifts
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear aramarz ,Thank you for your feedback regarding your recent stay. We’re delighted to hear that you enjoyed your time at our hotel. However, we sincerely apologize for the inconvenience caused by the slow lifts. Your comments have been noted, and we will communicate them to our management team to explore possible improvements.We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.
by A verified traveler
Posted 17 Oct 2024
The staff and it was a quite area, Marina was near, Jumeirah again not far even financial business centre not far either.
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Suleman,Thank you for your feedback! We're pleased to hear that you enjoyed the quiet surroundings and found our location convenient for visiting attractions like Marina and Jumeirah, as well as the financial business center. Our staff takes great pride in providing excellent service, and we’re glad it contributed to your positive experience.We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Oct 2024
Staff were fantastic, especially Vimal Kumar & Gilbert at the front desk & also Nabeel the transport supervisor. All 3 went out of their way to help us.
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Karen,Thank you for your wonderful feedback! We're delighted to hear that our staff, especially Vimal Kumar, Gilbert, and Nabeel, made such a positive impact on your stay. We pride ourselves on providing exceptional service, and it's great to know that they went above and beyond to assist you.We look forward to welcoming you back for another fantastic experience!
by A verified traveler
Posted 8 Oct 2024
Great place and service.
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Adélia,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay and appreciated our service. Your satisfaction is our top priority, and we hope to welcome you back soon!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Mehdi ,Thank you for your perfect rating of 5 out of 5! We're delighted to know that you had an excellent experience during your stay. Your feedback means a lot to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 3 Oct 2024
It’s clean, near by mall of the Emirates
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Yohanis,Thank you for your kind words! We are thrilled to hear that you found our hotel clean and conveniently located near the Mall of the Emirates. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.We look forward to welcoming you back soon!
by A verified traveler from Mississauga
Posted 1 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Georges S. Farhat Cluster General Manager La Suite, Hotel Management
Dear Wadood,Thank you for your wonderful 5-star review! We’re thrilled to hear that you enjoyed your stay and that our team met your expectations. Your satisfaction is our top priority, and we can’t wait to welcome you back for another amazing experience.
by A verified traveler
Posted 27 Sep 2024
Living, bathroom and kitchen dirty and smell is mold💀
Comment from Hotel Management
27 Sep 2024 by Sincerely, Georges Farhat Cluster General Manager, Hotel Management
Thank you for bringing this to our attention. We sincerely apologize for the issues you experienced with cleanliness and odor during your stay. This is not up to our usual standards, and we will be addressing this matter with urgency.
by A verified traveler from istanbul
Posted 23 Sep 2024
It’s ok
Comment from Hotel Management
25 Sep 2024 by La Suite Dubai, Hotel Management
Dear Bulent,Thank you for the excellent review! We're thrilled to hear you had a great experience. Your satisfaction is our priority, and we look forward to welcoming you back soon!Best regards,Georges FarhatCluster General Manager
