Ratings based on 979 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Kirti Anchan, Hotel Management
Dear Emma,Thank you for rating us 5 star. We look forward to welcoming you back in the future at Jumeirah Emirates Towers.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 24 Oct 2024
Great second stay at Jumeirah Towers. Everything was great, from the large and comfortable room, to the beautiful lobby, great breakfast, and friendly and helpful staff. The only negative during the stay was that the pool was under renovation (but we used the pool of the neighboring hotel).
Comment from Hotel Management
24 Oct 2024 by Kirti Anchan, Hotel Management
Dear TAL,I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. I also have recognized your comment about the pool and share it with the team to look into it.Thank you for sharing your experience with us.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler from Calixico
Posted 30 Sep 2024
I stayed at a executive suite and was beautifully spacious. I would definitely stay there again.
Comment from Hotel Management
30 Sep 2024 by Kirti Anchan, Hotel Management
Dear Rocio,I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 27 Sep 2024
Property is dated, but still comfortable. I got put in a room above the discotheque - not fun
Comment from Hotel Management
30 Sep 2024 by Kirti Anchan, Hotel Management
Dear Tasheer,Thank you for reaching out to us and sharing your feedback regarding your recent experiences. I'm truly sorry to hear about the challenges you faced during your recent stays with us. Please accept our sincere apologies for any inconvenience and frustration this may have caused you.I hope we can have another opportunity to provide you with a more positive and enjoyable stay in the future.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Kirti Anchan, Hotel Management
Dear Sufyan,Thank you for scoring us 5 out of 5. We look forward to welcoming you back in the future at Jumeirah Emirates Towers.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler from Brooklyn
Posted 30 Aug 2024
Love there was easy access to Dubai Metro and museum of the future. Overall mesmerizing views. Definitely my top choice!
Comment from Hotel Management
2 Sep 2024 by Kirti Anchan, Hotel Management
Dear Carlene,I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler from Vancouver
Posted 20 Aug 2024
Perfect business trip stay, welll located, good staff, proper amenities
Comment from Hotel Management
21 Aug 2024 by Kirti Anchan, Hotel Management
Dear Sara,I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Kirti Anchan, Hotel Management
Dear Tarek,Thank you for scoring us 5 out of 5. We look forward to welcoming you back in the future at Jumeirah Emirates Towers.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Kirti Anchan, Hotel Management
Dear Kim,Thank you for scoring us 10 out of 10. We look forward to welcoming you back in the future at Jumeirah Emirates Towers.Sincerely,Kirti AnchanGeneral Manager
by A verified traveler
Posted 19 Jul 2024
Excellent customer service! We have a really good stay where all the staff were very helpful.
Comment from Hotel Management
22 Jul 2024 by Kirti Anchan, Hotel Management
Dear Sabira,I am pleased to read that you had a brilliant stay with us and were happy with the service and facilities provided at the hotel. Thank you for sharing your experience with us.We look forward to welcoming you back in the future.Sincerely,Kirti AnchanGeneral Manager
