Ratings based on 712 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 8 Dec 2024
We stayed at Jumeirah Rotana for a week while exploring Dubai. The hotel is located near to many shops, food shops and few attractions points as well.
Our room was spacious, clean and had good ventilation.
Hotel staff was very friendly, professional and polite. Shoutout to Sandani who helped us with our check in. We had the room with view of Burj Khalifa, thanks Sandani.
Breakfast was really nice with many different options. Thanks to the Restaurant Manager who fulfilled our request for providing alternative options for breakfast.
We would have appreciated if there was an early check in option since our flight landed 6:00am and we had to check in into an expensive room because we wanted to relax after 17 hours flight.
Other than this we had a comfortable stay.
Thank you everyone. I would recommend Jumeirah Rotana to friends and family.
Comment from Hotel Management
20 Dec 2024 by JR, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback on ExpediaI am truly pleased to read your positive comment and I wish to assure you that I will not miss thanking all my colleagues who made your visit a memorable one.Thank you once again and we look forward to welcoming you back to Jumeira Rotana.Best regards,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by JR, Hotel Management
Dear Valued Guest,Thank you very much for your review on Expedia.Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Jumeira Rotana.Best regards,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 30 Sep 2024
Personally I prefer the Rutana Towers , although the same price is another level of hotel . I moved there after the third day .
Comment from Hotel Management
2 Oct 2024 by JR, Hotel Management
Dear Valued Guest,Thank you very much for your review on ExpediaYour feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations.Thank you for your kind feedback and we look forward to welcoming you back at Jumeira Rotana.Best regards,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 2 Aug 2024
Great experience overall. Rooms are very neat and spacious. Pool is a bit unclean and not that big. No jaccuzi as claimed. Service is perfect, breakfast is nice, overall very nice experience.
Comment from Hotel Management
7 Aug 2024 by VR, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback on Expedia.It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests.The whole team looks forward to welcoming you back soon.Best regards,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 23 Jul 2024 on Hotels
This is an amazing hotel.The staff are lovely enjoyed everything we did while at our stay.There are shops near the hotel
Comment from Hotel Management
9 Sep 2024 by JR, Hotel Management
Dear Valued Guest,Thank you for sharing your feedback on Hotels.com.It is truly a pleasure to read how fantastic your visit was at Jumeira Rotana. Thank you for all your kind comments and I look forward to welcoming you again in the future.Best regards,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by JR, Hotel Management
Dear Valued Guest,Thank you very much for staying at Jumeira Rotana and for rating us following your stay. We really appreciate your rating which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us again at Jumeira Rotana in the near future.Yours sincerely,Ulrich HoffmeisterGeneral Manager
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
2 Jul 2024 by JR, Hotel Management
Dear Valued Guest,Thank you very much for staying at Jumeira Rotana and for rating us following your stay. We really appreciate your rating which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us again at Jumeira Rotana in the near future.Yours sincerely,Ulrich HoffmeisterGeneral Manager
