Ratings based on 394 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nairobi
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
My bathroom shower had large clump of hair in the corner.
Walking to restaurants difficult due to access. Car one way system always busy and took sometimes 45 min to travel 4km to get to hotel from local spots
by A verified traveler
Posted 16 Jul 2024 on Hotels
by A verified traveler
Excellent Service and location
Posted 1 Jul 2024 on HotelsExcellent service every time! Shout out to Bukola, Sadiq, Noor, Sanni, Soe, Job and Nisam! Thank you for making my stay at IC marina comfotable!
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 6 May 2024
Best location in Dubai. A couple of small mishaps that could have been handled better, but overall had a very nice stay.
by A verified traveler
Posted 28 Apr 2024
Ac not working! Threw up from the heat! My daughters didn’t sleep got sick as well!
Comment from Hotel Management
30 Apr 2024 by Tegan Tranent, Hotel Management
Dear Atixhe,We are sincerely sorry to hear about your experience during your recent stay with us. We understand how uncomfortable it must have been for you and your daughters with the AC not working properly. Please accept our apologies for the inconvenience and discomfort caused.Rest assured, we take your feedback seriously, and our team is actively working to address the AC issue to ensure that such incidents are not repeated in the future. We value your feedback as it helps us improve our services and provide a better experience for our guests.Thank you for bringing this to our attention, I do hope that you will give us another chance to impress you and we would be delighted to ensure that your next stay is truly flawless.We look forward to the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards,Tegan TranentFront Office Manager
by A verified traveler
A brilliant hotel & staff
Posted 14 Apr 2024 on HotelsThe second time we've been lucky enough to have stayed at this hotel and it wont be our last. Every member of staff are so polite and kind.
Id like to give special thanks to the Club team, Sanjay, Zina, Evan, Maya, Fa & Laya who looked after us brilliantly. I can fully recommend Sanjay's Long Island Teas.
Thank you again we will see you again.
by A verified traveler
Posted 1 Apr 2024 on Travelocity
Would definitely recommend, especially for the first-time visitor to Dubai.
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by Tegan, Hotel Management
Dear AnthonyThank you for taking the time to share your review with us.I am very sorry to hear that you were not satisfied with your visit, this is certainly not the standard that we strive towards.If you would like to share further details of your stay with us I would invite you to reach out to us directly so that we can properly address your concerns.I do hope that we will have another opportunity to serve you better in the near future.Kind regards,Tegan TranentFront Office Manager
