Ratings based on 935 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Front Office Manager., Hotel Management
Dear Ambraee,Thank you so much for your wonderful review. We're thrilled to hear you had a wonderful stay. We look forward to welcoming you again soon. Best regards, Shubhangi Sharma Front Office Manager
by A verified traveler
Posted 27 Dec 2024
We loved the stay at the property. Very helpful staff.
Comment from Hotel Management
2 Jan 2025 by Front Office Manager, Hotel Management
Dear Manash,Thank you for your kind words! We're delighted to hear you loved your stay and found our staff helpful. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic experience! Best regards,Shubhangi SharmaFront Office Manager
by A verified traveler
Posted 1 Dec 2024
I stayed here for a weekend stopover. Great location, low cost taxi from airport and close to Metro station. Be aware that the Metro can be chaotic at busy times!
Comment from Hotel Management
4 Dec 2024 by Front Office Manager, Hotel Management
Dear John,Thank you for sharing your feedback. We’re glad to hear that you enjoyed our great location and convenient access to both the airport and the metro station.We appreciate the heads-up about the metro during busy times, we agree it can get a bit chaotic, but we’re happy to know it was still a helpful option for you. We hope to welcome you back for another pleasant stay in the future.Best regards,Shubhangi SharmaFront Office Manager
by A verified traveler
Posted 25 Nov 2024
Obsługa hotelu bardzo miła i pomocna. Dostaliśmy pokój z przepięknym widokiem na miasto, za co jesteśmy bardzo wdzięczni - to był dla nas niezapomniany czas! Istnieje możliwość dokupienia śniadania na miejscu z czego skorzystaliśmy i byliśmy pod wrażeniem ilości dostępnych opcji w bufecie. Jedyny minus to brak jakiegokolwiek talerza/sztućców w pokoju i przegrzewająca się suszarka do włosów (to taka basenowa, przymocowana do ściany, długie włosy się nią nie wysuszy albo trzeba suszyć na dwa razy - drugi kiedy wystygnie). Nie mniej jednak nasz pobyt należał do bardzo udanych i z pewnością bedziemy bardzo dobrze wspominać i sam hotel, jak i całe miasto!
Comment from Hotel Management
28 Nov 2024 by Front Office Manager, Hotel Management
Dear Anna,Thank you for your lovely review! We’re so pleased to hear that you had an unforgettable stay and enjoyed the beautiful city view from your room. It’s wonderful to know that our staff was able to make your experience more enjoyable, and we’re glad you found the breakfast buffet to your liking.We appreciate your feedback regarding the lack of plates/cutlery in the room and the issue with the hairdryer. These are important points, and we’ll certainly take them into consideration as we work to enhance our guest experience.We’re thrilled that your stay was overall successful, and we look forward to welcoming you back.Best regards,Shubhangi SharmaFront Office Manager
by A verified traveler
Posted 2 Nov 2024
Great experience staying here!
Comment from Hotel Management
8 Nov 2024 by Front Office Manager, Hotel Management
Dear Jordan,Thank you so much for your perfect review and rating. We're thrilled to know that you had a fantastic stay with us. It’s always our goal to provide a memorable and seamless experience, and knowing we met your expectations means a lot to us. We look forward to welcoming you back for another exceptional visit soon. Best regards, Shubhangi Sharma Front Office Manager
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Front Office Manager, Hotel Management
Dear Nikshala,We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is very important to us, and we would appreciate the opportunity to understand more about the issues you faced during your stay. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience in the future.Best regards,Shubhangi SharmaFront Office Manager
by A verified traveler
Posted 31 Oct 2024
Walking distance from WTC metro station, and 40min from Dubai Airport by metro
Comment from Hotel Management
8 Nov 2024 by Front Office Manager, Hotel Management
Dear Victor,Thank you for sharing your feedback! We’re glad to hear that our location was convenient for your travels, with easy access to the WTC metro station and Dubai Airport. We aim to provide our guests with the best possible connectivity to make their stay hassle-free.We look forward to welcoming you back soon.Best regards,Shubhangi SharmaFront Office Manager
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Front Office Manager, Hotel Management
Dear Kimberly, We're thrilled to learn that you had an amazing experience with us. We look forward to welcoming you again soon. Best regards, Shubhangi Sharma Front Office Manager
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Front Office Manager, Hotel Management
Dear Alexandra,I'm sorry to hear that your experience didn't meet your expectations. We strive to provide all our guests with a positive and memorable experience, and I regret that we fell short during your stay. If you have any specific feedback or suggestions on how we can improve, please feel free to share them with us. Your input is valuable, and we'd like to do everything we can to make things right and ensure a better experience for you in the future. Best regards, Shubhangi Sharma Front Office Manager
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Front Office Manager, Hotel Management
Dear Musa,We're thrilled to learn that you had an amazing experience with us. We look forward to welcoming you again soon. Best regards, Shubhangi Sharma Front Office Manager
