Ratings based on 76 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Team Hyatt Centric Jumeirah, Hotel Management
Dear Guest, Thank you so much for ratings! We’re delighted that you had a great experience with us. We look forward to welcoming you back to Hyatt Centric Jumeirah soon!Regards,Team Hyatt Centric Jumeirah
by A verified traveler
Posted 20 Oct 2024
Great hotel
Comment from Hotel Management
20 Oct 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Mr. James,Thank you for your feedback. We are very glad to learn that we were able to provide you with a good stay, and we hope it won’t be long before we have the pleasure of welcoming you back for an even better experience. Until then, please accept our warmest regards.Sincerely,
by A verified traveler from Austin
Posted 13 Sep 2024
Wonderful new hotel near Jumeirah Rd with spacious and well-designed rooms, great views, delightful dining and an excellent and attentive staff. Particularly enjoyed the breakfast service and the outdoor pool area. Will definitely consider another stay there on future visits to Dubai.
Comment from Hotel Management
14 Sep 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Mr. Amir,Thank you so much for your feedback. We are glad you enjoyed your stay with us and especially happy to learn that our team’s hospitality was a highlight.When you're ready for your next Dubai adventure, we’ll be here waiting to make it just as special. Until then, take excellent care, and keep those future plans in mind, we’d love to welcome you back.Sincerely,
by A verified traveler
Posted 10 Sep 2024
Good
Comment from Hotel Management
10 Sep 2024 by Sincerely, Nadia, Guest Relations Team,, Hotel Management
Dear Mr. Amer,Thank you for your feedback. We are glad to learn that we were able to provide you with a good experience, and we look forward to welcoming you back for an even better one in the future. Until then, please accept our kindest regards.
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Jinhye,Thank you for your feedback. We are glad to learn that you enjoyed your stay with us, and we hope it won't be long before we have the chance to welcome you back and provide you with a 5-star experience next time. Until then, please accept our kindest regards.
by A verified traveler
Posted 31 Aug 2024
Not easy access to the parking. Staff is not friendly.
Comment from Hotel Management
1 Sep 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Mr. Abdulla,We are really sorry you didn’t feel the same way about our valet service, especially since we’ve only had good reviews until today. We wish you had spoken to us about it before your departure so that we could have looked into it. If you are willing, please provide us with more details about what happened that made you feel this way, so we can take immediate action if required. We hope the rest of the aspects of your stay were as you expected. Until we hear from you or have the pleasure of welcoming you back for a better experience, please accept our warmest regards.
by A verified traveler
Posted 28 Aug 2024
Clean and charming
Comment from Hotel Management
31 Aug 2024 by Nadia, Guest Relations team,, Hotel Management
Dear DEUS CHARISMA,We pour our hearts into every detail to make our guests' stays special and knowing that you fully enjoyed your time with us, with cleanliness being the highlight, truly warms our hearts. We hope it won’t be long before we have the pleasure of welcoming you back for an even more charming experience. Until then, please accept our kind regards.Sincerely,
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Mr. Tamer,Thank you for your feedback. We are glad to learn that we were able to provide you with a comfortable stay, and we look forward to welcoming you back for an equally enjoyable and even better experience. Until then, please accept our kindest regards.Sincerely,
by A verified traveler
Posted 2 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Sincerely, Nadia, Guest Relations Team,, Hotel Management
Dear DEUS CHARISMA,Thank you for taking the effort to participate in our survey. We are glad to learn that we were able to provide you with a comfortable stay, and we look forward to welcoming you back for an equally enjoyable and even better experience. Until then, please accept our kindest regards.
by A verified traveler
Posted 28 Jul 2024
Seemed that the staff enjoyed to be there, which made my trip enjoyable.
Comment from Hotel Management
13 Aug 2024 by Nadia, Guest Relations team,, Hotel Management
Dear Mr. George,Thank you for your kind words. We are glad to hear that our team's enthusiasm added to the enjoyment of your trip. Creating a welcoming and positive atmosphere is what we strive for, and we are delighted that it made a difference during your stay. We look forward to welcoming you back on your next visit. Until then, please accept our warmest regards.
