Ratings based on 308 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Great staff.
by A verified traveler
Posted 11 Nov 2024
Bathroom is so dirty they charge for park. We wait over 20 minutes to bring our car from parking.
by A verified traveler from Des Plaines
Posted 25 Aug 2024
Smelly carpet, Bathroom is dark I had to shave in the room next to the window for light I guess so you don't see the stains allover And it would be better to have standing shower than the stained narrow bathtub, which nobody Will use. Beside the reception and the lobby. This hotel shouldn't be more than 2 or 3 stars they need to renovate the rooms
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
31 Jul 2024 by Hues Boutique Hotel, Hotel Management
Dear Mr. Kaamil,Thank you for the perfect score! We’re thrilled to know you had a great experience with us. We look forward to welcoming you back soon!Best Regards,Uthpala Ishanka-Executive SecretaryHues Boutique Hotel
by A verified traveler
Posted 13 Jul 2024
I ended up staying at this hotel due to my mother being hospitalised nearby, and I needed to extend my stay. First and foremost, I must commend the exceptional staff across all departments—they were truly amazing. However, the hotel itself could benefit from some updates. The facilities show signs of wear and could use renovation and a bit more attention to detail. Despite this, it was overall a clean environment, the food quality was good, and the pricing was reasonable. Most importantly, during my emergency stay of over two weeks, it provided a safe and comfortable accommodation.
Comment from Hotel Management
31 Jul 2024 by Hues Boutique Hotel, Hotel Management
Dear Ms. Tanya,Thank you for taking the time to share your experience with us. We're truly sorry to hear about the circumstances that brought you to our hotel, and we hope your mother is doing better now.We greatly appreciate your kind words about our staff. It’s wonderful to hear that their service made a positive impact during such a difficult time. We also value your honest feedback regarding our facilities. Please know that we are continuously working to improve our property, and your comments will help guide us in those efforts.We're glad that despite the areas for improvement, you found the hotel to be clean, the food quality good, and the pricing reasonable. Your comfort and safety are our top priorities, and we’re glad to have provided that during your extended stay.We hope to welcome you back under better circumstances and to offer you an even better experience in the future.Best Regards,Uthpala Ishanka-Executive SecretaryHues Boutique Hotel
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
10 Jul 2024 by HBH, Hotel Management
Dear Ms. Tanya,Thank you for your valuable feedback. We appreciate your rating and look forward to welcoming you back in the future with even better service. Perhaps next time, we can earn a 5/5 rating from you.Until then, safe travels!Best regards, Uthpala Ishanka - Executive Secretary Hues Boutique Hotel
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
23 Mar 2024 by Hues Boutique Hotel, Hotel Management
Dear Mr. Adnan,Thank you for your perfect rating! We're thrilled to have met your expectations. Looking forward to hosting you again soon.Best Regards,Hues Boutique Hotel
by A verified traveler
Posted 29 Jan 2024
Comment from Hotel Management
23 Mar 2024 by Hues Boutique Hotel, Hotel Management
Dear Ms. Visha,Thank you for your feedback! We appreciate your rating and hope to further improve to earn that extra star next time. Looking forward to welcoming you back soon. Safe Travels!Best Regards,Hues Boutique Hotel
by A verified traveler
Posted 2 Jan 2024
We booked non smoking rooms but when we arrived only smoking rooms were available.
Comment from Hotel Management
11 Jan 2024 by Hues Boutique Hotel, Hotel Management
Dear Mr. Albert,Many thanks for taking the time to share your experience with us. We regret that we were unable to provide the non-smoking room. Your feedback is valuable, and we will address this issue with our team to prevent such occurrences in the future. We appreciate your understanding and hope to have the opportunity to exceed your expectations during a future visit. Best Regards,Hues Boutique Hotel
by A verified traveler from LYNNWOOD
Posted 3 Apr 2023
Good location
Comment from Hotel Management
23 Mar 2024 by Hues Boutique Hotel, Hotel Management
Dear Mr. Michael,Thank you for your feedback. We're pleased to hear that you appreciated our hotel's location. We're continuously working to enhance all aspects of our guests' experience and hope to have the opportunity to welcome you back for an even better stay.Best Regards,Hues Boutique Hotel
