Ratings based on 267 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler
Lovely Hotel
Posted 18 Aug 2024 on HotelsNice, specious and clean room.
Comment from Hotel Management
3 Oct 2024 by Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by Grayton Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
9 Jul 2024 by Grayton Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler
Excellent imperfect hotel
Posted 22 Jun 2024 on HotelsOverall an excellent hotel. It have the impression of being an epic place when it opened but had taken its eye off the ball slightly with various bits and pieces no longer working as they should, but nothing major and had other things going for it such as location, room size and design. Bar on ground floor was friendly and underused. Breakfasts there was buffet and good quality and selection for all tastes east and west
Comment from Hotel Management
23 Jun 2024 by Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler
Posted 7 Jun 2024
Had a little trouble at first with the air conditioning, not getting cold, but once the room was changed, everything was OK. Received some hard and chewy fish and chips from the restaurant which they refused to credit. Other than that, it was a good stay.
Comment from Hotel Management
9 Jun 2024 by Hotel Management , Hotel Management
Dear Guest, Thank you for taking the time to post your review of the hotel. Although I am pleased that you enjoyed certain aspects of your stay, it is disappointing that the AC is not cooling properly and did not meet your expectations. But we are happy you extend your stay for another two days. Please be assured that I will share your feedback with our team and we will take necessary action accordingly. I hope this does not deter you from returning and I look forward to, hopefully, welcoming you back to Grayton Hotel. Yours sincerely, Hotel Management.
by A verified traveler
Posted 3 Jun 2024
Good for a quick 1-2 days Dubai visit, not for longer stay
Comment from Hotel Management
9 Jun 2024 by Hotel Management , Hotel Management
Dear Guest, thank you for taking the time to post your review of the Grayton Hotel. It gives me great pleasure to read such wonderful comments and I am delighted that you had such a memorable experience. Suffice it to say that our team will be chuffed with your compliments on the quality, of our Service. I look forward to, hopefully, having the opportunity to welcome you back again soon. Yours sincerely, Hotel Management.
by A verified traveler from Nepean
Posted 17 May 2024
Comment from Hotel Management
3 Jun 2024 by Grayton Hotel Management , Hotel Management
Thank You.
by A verified traveler
Needs to Pay Attention to Housekeeping
Posted 13 May 2024 on HotelsFirst day was terrible. AC and cleanliness issues in my room but the management resolved them within 24 hours. The hotel needs to change the tettered towels and sheets.
Comment from Hotel Management
3 Jun 2024 by Grayton Hotel Management , Hotel Management
Thank you for the feedback, we will do our best to improve more our service
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Grayton Hotel Management , Hotel Management
Thank you for your feedback and looking forward to welcoming you again to our hotel in the future.
