Ratings based on 534 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Great place to stay!
Comment from Hotel Management
18 Nov 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for your positive review We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards,
by A verified traveler
Posted 15 Nov 2024
Checking in took an over 39 minutes. The guy at the counter asked for passport then told me to sit down. I then noticed he checked in 2 people and forgot about me. The room was perfect nice and clean.
by A verified traveler
Posted 10 Nov 2024
Stayed at this hotel for 6 nights. Was instantly greeted by smile from the reception staff. The service is top notch. Shout out to Darya at the front desk and Linn on housekeeping staff. Those are just the names I got though, everyone went above and beyond to ensure I had a good stay. Upgraded to premium and the room was spacious, clean and comfortable. I was solo travelling but 2 people or maybe even 2 people and a child would have plenty of space. Breakfast was great. Staff is attentive and the chef was friendly and accomodating. Hotel is close to Mall of the emirates which is really convenient. Well positioned within walking distance to Mashreq station on the metro which will get you to most of Dubai. It’s also somewhat in the middle of dubai in Al barsha so you are equally close to Marina and to Downtown areas. Great experience and will recommend it to others.
Comment from Hotel Management
14 Nov 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for your review highlighting the great experience you have had in our hotel, and we are most certainly pleased by the effort and by your kind words. We are working hard to be the best Hotel in terms of Value and personalized service in Dubai Be assured, all your motivating comments will be passed on to Daria and Lynn and the entire team to highlight their great efforts and dedication towards our guests satisfaction.We look forward to welcoming you back soon to Dubai and to the Grand Cosmopolitan Hotel.Best regards
by A verified traveler
Posted 8 Nov 2024
Excellent
Comment from Hotel Management
14 Nov 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for your positive review We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards,
by A verified traveler
Posted 5 Nov 2024
A great place to stay!
Staff were really friendly and helpful!
I would highly recommend!
Comment from Hotel Management
14 Nov 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for taking the time to review our hotel online. We appreciate the effort.We are grateful for your recognition on the staff service as well as the overall hotel facilities and it was a pleasure to have you as our guest.We look forward to welcoming you back Best regards
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for your positive review We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards
by A verified traveler
Posted 18 Oct 2024
Great staff!!
Comment from Hotel Management
21 Oct 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for taking the time to review our hotel online. We appreciate the effort.We are grateful for your recognition on the staff service as well as the overall hotel facilities and it was a pleasure to have you as our guest.We look forward to welcoming you back Best regards
by A verified traveler
Posted 10 Oct 2024
great hotel
Comment from Hotel Management
21 Oct 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards,
by A verified traveler
Posted 2 Oct 2024
great and spacious
Comment from Hotel Management
9 Oct 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for taking the time to review our hotel online. We appreciate the effort.We are pleased to note that you were satisfied with our property and with the services we provided. We look forward to welcoming you back to Dubai and to the Grand Cosmopolitan Hotel. Best regards,
by A verified traveler from Glasgow
Posted 17 Sep 2024
Amazing stay at this hotel
Night manager Ali what a legend went above and beyond when we checked in, asset to the hotel
will definitely be back at this hotel
Comment from Hotel Management
26 Sep 2024 by Daria Guest Experience Manager, Hotel Management
Thank you for taking the time to review our hotel online. We appreciate the effort.We are grateful for your recognition on the staff service, specially Ali as well as the overall hotel facilities and it was a pleasure to have you as our guest.We look forward to welcoming you back Best regards
