Ratings based on 985 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
A very great experience staying at Gevora hotel. The staff was amazing at all levels. A very clean and quiet hotel. Breakfast was great and amazing with a lot of veggie options! We had dinner at the Mezzanine and Owsum and Lokesh are amazing at customer service!
Comment from Hotel Management
13 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We truly appreciate your feedback and look forward to welcoming you back to our hotel soon.Best regards,Hotel Management
by A verified traveler from parlin
Posted 10 Nov 2024
I like the property as it was close to every attraction and it had restaurants nearby.
I didnt loke that the interior had carpet that gets so dirty and the bathroom had a little bit of brown on the edges like mildew.
Comment from Hotel Management
10 Nov 2024 by Hotel Management, Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us. Please accept my sincere apologies for any inconvenience caused during your stay. We appreciate your feedback as it is only through guest feedback that we are able to improve on the services we provide. Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
by A verified traveler
Posted 8 Nov 2024
Lifts are too crowded. Waiting time for lift ride is minimum 20 minutes
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
We would like to apologize for the inconvenience that you experienced during your stayWe will certainly address the issue with the concerned department.Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
by A verified traveler
Posted 7 Nov 2024
Breakfast was crowded but everything else was great.
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
Thank you for taking the time to review your experience at Gevora Hotel.I am pleased to hear that you enjoyed your overall stay with us.Rest assured that all your valuable feedback has been shared with our management team for prompt review.Best regards,Hotel Management
by A verified traveler
Posted 7 Nov 2024
Property is in need of repair around pool and in rooms. Elevators are a problem and can take up to 10 minutes to access. Location is great for metro and tourist attractions. Breakfast buffet is just ok
Comment from Hotel Management
8 Nov 2024 by Hotel Management, Hotel Management
We would like to apologize for the inconvenience that you experienced during your stayWe will certainly address the issue with the concerned department.Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
by A verified traveler
Posted 4 Nov 2024
Tall and great view, elevators take forever with all the floors, especially if way up high, and the lobby is not too spectacular compared to other hotels, overall a 4.5 stay. Oh and the linens kinda stunk
Comment from Hotel Management
5 Nov 2024 by Hotel Management, Hotel Management
We would like to apologize for the inconvenience that you experienced during your stayWe will certainly address the issue with the concerned department.Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
by A verified traveler from Toronto
Posted 29 Oct 2024
Elevators were all packed for an hour or more and was running late for my checkin/departure still waiting for my luggages from the bell men. Highly disappointed....
Comment from Hotel Management
2 Nov 2024 by Hotel Management, Hotel Management
We would like to apologize for the inconvenience that you experienced during your stayWe will certainly address the issue with the concerned department.Rest assured that your comments are important to us and we would work on improving our servicesWith best regards,Hotel Management
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We truly appreciate your feedback and look forward to welcoming you back to our hotel soon.Best regards,Hotel Management
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We truly appreciate your feedback and look forward to welcoming you back to our hotel soon.Best regards,Hotel Management
by A verified traveler from Los Angeles
Posted 24 Oct 2024
Property is old and there was always traffic when you had to wait for the elevator. WE HAD TO WAIT 40MINS before we could get inside an elevator that had space to go in. For such a prestigious hotel, it came with alot of inconveniences. I will never stay here again. Dont do it, do not stay at this place. Oh also, the staff was concerned about giving us extra towels, as if they would get in trouble for it. NOT a great hotel to stay at and before you enter the elevator you are always harrassed by men trying to sell you perfumes and traditional clothing. DO NOT STAY HERE.
Comment from Hotel Management
25 Oct 2024 by Hotel Management, Hotel Management
Thank you for taking the time to review your stay at Gevora Hotel.I was concerned to read your feedback and would like to apologize for any inconvenience you experienced and for not meeting your expectations.Please be assured that we take guest comments seriously. I have shared your feedback with our Management Team to assess the areas where we fell short and work towards improving the overall guest experience moving forward.We truly appreciate you bringing these concerns to our attention.Best regards,Hotel Management
