Ratings based on 639 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Billerica
Posted 24 Apr 2024
Asked for refund for not my fault and they completely deny it.. gonna file a complaint
Comment from Hotel Management
6 Jul 2024 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for the feedback on your stay at the Flora Inn Hotel. At the outset please accept our humble apologies for the inconvenience caused during your stay with us. To go deeper in to your comment on the services delivered by the team members may we request you to give us your stay details of reservation & room no stayed in along with the details of the dissatisfaction by a mail to innfeedback@florahospitality.com Your mail will help us to improve ourselves for the future guests of the hotel & once again my apologies for the dissatisfied stay. Thanks & Regards Jikku John MathewCluster Director of Operations
by A verified traveler
Posted 20 Apr 2024
We checked in at 5:00 am and they gave us a late check out with no hassle. Only thing we didn’t, and couldn’t like was the toilet tissue. Seriously, it was like using printer paper, only much luck there was no paper cuts. A small thing maybe but an important one.
Comment from Hotel Management
23 Apr 2024 by Flora Hospitality, Hotel Management
Dear Guest,Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you had a positive experience with us and at the same time we greatly appreciate your comment and the concerns mentioned. We assure you that the same has been taken with the concerned department and staff for due correction and improvement. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us.Once again we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards,Jikku John MathewCluster Director of Operations
by A verified traveler from Fredriksberg
Posted 26 Nov 2023
by A verified traveler from Daejon
Posted 2 Oct 2023
by A verified traveler
Posted 23 Sep 2023
I didn’t like the breakfast buffet, it wasn’t very convenient for morning. And the always start early and close early
Comment from Hotel Management
4 Dec 2023 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for staying with Flora Inn Hotel and for taking the time to update the feedback of your stay upon departure. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We have noted your comments and the concerns mentioned in detail. The breakfast buffet is from 06:00 am untill 10:30am and in the weekends we extend it little more depending on the demands. We serve a wide variety to meet the nationality mix and we will further work on that to make it better. We deeply regret for the inconvenience and we promise you that you will experience the corrective actions on your future visits with us. Once again, we thank you for highlighting the areas of improvements for us and we look forward to welcome you back with us soon. Thanks & Regards, Jikku John MathewCluster Director of Operations
by A verified traveler
Posted 18 Sep 2023 on Hotels
by A verified traveler
Posted 20 Aug 2023
Upon arrival, there were no early check-in‘s available. After several hours of returning back to the hotel, the room that was provided to me, was extremely small and unclean also multiple items, and or functions in the room did not work properly.
by A verified traveler
Posted 7 Jul 2023 on Hotels
Good stay for a transit in dubai
Comment from Hotel Management
8 Jul 2023 by Flora Hospitality, Hotel Management
Dear Guest,Thank you for your great comments and appreciation after your recent stay with us. We thank you for sharing it with us and we look forward to welcome you back on your next trip. Thanks & RegardsJikku John MathewCluster Director of Operations
by A verified traveler
Posted 19 Mar 2023
It was cool
Comment from Hotel Management
20 Mar 2023 by Flora Hospitality, Hotel Management
Dear Guest,Thank you for being with us and we are delighted to hear that you had a great stay. We look forward to see you back again in the near future.Thanks & RegardsJikku John MathewCluster Director of Operations
by A verified traveler
Posted 1 Mar 2023 on Hotels
They didn’t have my hotel reservation. I have my cc again to hold it until they receive the reservation
Comment from Hotel Management
17 Jul 2023 by Flora Hospitality, Hotel Management
Dear Guest, Thank you for the feedback on your stay at the Flora Inn Hotel. At the outset please accept our humble apologies for the inconvenience caused. Since the identity of the comment is not traceable, we are unable to go deeper in to your comments and on the services delivered by the team members. Hence may we request you to give us your stay details of reservation & room no stayed in along with the details of the dissatisfaction by a mail to innfeedback@florahospitality.com Your mail will help us to improve ourselves for the future guests of the hotel & once again my apologies for the dissatisfied stay. Thanks & Regards Jikku John MathewCluster Director of Operations
