Ratings based on 740 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
11 Jan 2025 by Elite Byblos Hotel, Hotel Management
Dear Ms. Zara,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable and positive review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable. Love to see you again in Elite Byblos Hotel.Looking forward to welcome you back.
by A verified traveler
Posted 8 Jan 2025
Emirates mall was very close
Comment from Hotel Management
8 Jan 2025 by Elite Byblos Hotel, Hotel Management
Dear Ms. Sidra,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable and positive review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable.Looking forward to welcome you back.
by A verified traveler
Posted 5 Jan 2025
We were charged extra for a third bed even though the original booking was for three people. We had to call housekeeping when we returned to the room the first night to have them bring in the third bed because they were confused and didn’t do it while we were out of the room. The daily cleaning of the room during our stay seemed insufficient.
Comment from Hotel Management
8 Jan 2025 by Elite Byblos Hotel, Hotel Management
Dear Ms. Narayani,Thank you for staying with Elite Byblos Hotel and sparing some time for your review on your recent stay. With regards to extra bed charges, you have booked 1 adult and 2 children, child below 6 existing bed free of charges and requested for additional bed chargeable. We do have electronic signage, you can turn it on for cleaning services. We will check with concern team as well. Hope this is not your last impression with us.Hope you will be back in future and we will serve you in better way.
by A verified traveler
Posted 2 Jan 2025
The staff was friendly
Comment from Hotel Management
2 Jan 2025 by Elite Byblos Hotel, Hotel Management
Dear Mr. Yogesh,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. Please accept our apology for inconvenience you faced during your stay, if you can share your feed back via email. So we can look into it and assist you in better way.Looking forward to welcome you back.
by A verified traveler from Jeddah
Posted 27 Dec 2024
Comfortable room, but street noise makes it difficult to sleep. Close to mall walking distance. Bathroom needs renovation
Comment from Hotel Management
28 Dec 2024 by Elite Byblos Hotel, Hotel Management
Dear Mr. Azzam,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable. Your comments well noted and will address to concern department.Looking forward to welcome you back.
by A verified traveler
Posted 5 Dec 2024
Friendly helpful staff. Great pool area and gym amenities. Close to the Mall.
Comment from Hotel Management
5 Dec 2024 by Elite Byblos Hotel, Hotel Management
Dear Ms. Amber,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable.Looking forward to welcome you back.
by A verified traveler from Tokyo
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Elite Byblos Hotel, Hotel Management
Dear Kumar,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable.Looking forward to welcome you back.
by A verified traveler
Posted 19 Nov 2024
Going to the restaurant on the day I arrived after a 14 hour flight I ordered a coffee as I couldn't check-in, the rude lady brought me a coffee half full so I said can I av a full one she brought me the same one back half full. An it was about 6 pound. Also I was put on the 13 floor an the roof top bar is so noisy at night, jus a few floors up . would not stay here again. I also rang down an and asked for more milk for the room ,they only provide creamer!! Who has creamer with tea. !! I was told there is a billable charge for milk..The customer service is zero an needs looking into. Defo will not be back.
Comment from Hotel Management
19 Nov 2024 by Elite Byblos Management, Hotel Management
Dear Ms. Amanda,Thank you for staying with Elite Byblos Hotel and your kind review. Please accept our sincerest apology for inconvenience, you may faced during your stay, as you are our valued guest and we value you. By any chance have spoke to duty manager regarding your issue, So he can sort out your issues and make you stay comfortable.We hope this will not be your last impression with us, please allow us to serve you in future and made your comfortable.Hoping your kind understanding on this.
by A verified traveler
Posted 5 Nov 2024
Very good
Comment from Hotel Management
5 Nov 2024 by Elite Byblos Management, Hotel Management
Dear Mr. Christopher,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable.Looking forward to welcome you back.
by A verified traveler
Posted 22 Oct 2024 on Hotels
Comment from Hotel Management
22 Oct 2024 by Elite Byblos Management, Hotel Management
Dear Mr. Charles,Thank you for staying with Elite Byblos Hotel and sparing some time for your valuable review on your recent stay. It's great pleasure to serve you and glad to know that we meet your expectation and made your stay comfortable.Looking forward to welcome you back.
