Ratings based on 463 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
The property is old there was a noise coming from the A/C unit
Comment from Hotel Management
17 Dec 2024 by Arthur, Hotel Management
Dear Valued Guest, We are truly sorry to hear about your unpleasant experience. We strive to deliver excellent service to our guests, and you may rest assured that our team is continuously working on our areas for improvement. Please allow us to take note of your concerns and address them promptly and properly. We sincerely hope to regain your confidence in our hotel in the future by welcoming you back and providing a more delightful experience. Sincerely, Arthur Dimaculangan Assistant Front Office Manager
by A verified traveler
Posted 13 Dec 2024
Ok
Comment from Hotel Management
14 Dec 2024 by Arthur, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with our team since words of appreciation inspire us to provide excellent service consistently. We look forward to welcoming you back soon. Sincerely, Arthur DimaculanganAssistant Front Office Manager
by A verified traveler
Posted 7 Dec 2024
Staff were amazing especially the beautiful door man that gave us both a frangipani flower for our hair
Comment from Hotel Management
7 Dec 2024 by Arthur, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with our team since words of appreciation inspire us to provide excellent service consistently. We look forward to welcoming you back soon. Best regards, Arthur Dimaculangan - Asst.Front Office Manager.
by A verified traveler
Posted 4 Dec 2024
This is our 9th visit to Dubai and stay in this property. The hotel grounds are fantastic and pools and beach are excellent.
Rooms are on a small side but perfectly fine as we only sleep there. Beds are also small unless you book a room with a balcony or twin room.
We noticed that the prices for food and drinks in the hotel are creeping up and the quality / value is not the same. Some restaurants were closed during our stay.
Most of the staff are excellent and very helpful.
Overall our stay was excellent and we will be back again.
Comment from Hotel Management
5 Dec 2024 by Arthur, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent visit. We will share this with our team since words of appreciation inspire us to provide excellent service consistently. We look forward to welcoming you back soon. Best regards, Arthur Dimaculangan- Asst. Front Office Manager.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Arthur, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent visit. We will share this with our team since words of appreciation inspire us to provide excellent service consistently. We look forward to welcoming you back soon. Best regards, Arthur Dimaculangan- Asst. Front Office Manager.
by A verified traveler
Posted 14 Nov 2024
was excellent stay
Comment from Hotel Management
14 Nov 2024 by Arthur, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with our team since words of appreciation inspire us to provide excellent service consistently. We look forward to welcoming you back soon.Sincerely,Arthur Dimaculangan- Asst. Front Office Manager
by A verified traveler from Charlotte
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Arthur, Hotel Management
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is continously working on areas of improvement. It would be our pleasure to welcome you back soon and provide an even better service Sincerely, Arthur Dimaculangan Assistant Front Office Manager
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Jalil, Hotel Management
Dear Alexandre,Thank you so much for your kind words and positive review! We’re thrilled to hear that you enjoyed your stay and found the room to your liking. It’s our goal to provide a comfortable and memorable experience, and it’s rewarding to know we succeeded in doing so for you.We truly appreciate your feedback and look forward to welcoming you back in the future. If there’s anything else we can do to enhance your next stay, please don’t hesitate to let us know.Warm regards,Jalil - Duty Manager
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Jalil, Hotel Management
Dear Mr. Tarun,Thank you so much for your kind words and positive review! We’re thrilled to hear that you enjoyed your stay and found the room to your liking. It’s our goal to provide a comfortable and memorable experience, and it’s rewarding to know we succeeded in doing so for you.We truly appreciate your feedback and look forward to welcoming you back in the future. If there’s anything else we can do to enhance your next stay, please don’t hesitate to let us know.Warm regards,Jalil-Duty Manager
by A verified traveler
Posted 26 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Arthur, Hotel Management
Dear Valued Guest , Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager
