Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Fair value-no grumbles
Comment from Hotel Management
20 Dec 2024 by Juliana Khalife Sfair, Hotel Management
Dear Simon,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant center and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms Division
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Ahmed , Hotel Management
Thank you
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Ahmed , Hotel Management
Thanks
by A verified traveler from GLASGOW
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by May, Hotel Management
Thank you for staying with us
by A verified traveler
Posted 6 Dec 2024
Absolutely loved everything and that it’s connected to the mall…Bonus!!!
Comment from Hotel Management
8 Dec 2024 by May, Hotel Management
Thank you for your review
by A verified traveler from Yarrow Point
Posted 29 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Juliana Khalife Sfair, Hotel Management
Dear Meeyon,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant center and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms Division
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Juliana Khalife Sfair, Hotel Management
Dear Althea,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant center and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms Division
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Juliana Khalife Sfair, Hotel Management
Dear Zainab,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant centre and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Juliana Khalife Sfair, Hotel Management
Dear Kerolos,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant center and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms Division
by A verified traveler
Posted 22 Oct 2024
I had the pleasure of staying at the Crowne Plaza Dubai Festival City, and my experience was nothing short of exceptional. The moment I stepped into my room, I was struck by the tasteful finishings and practical design. The spacious corner office with large windows offered breathtaking views of the city, perfectly blending business and leisure.
The climate control system was highly efficient, maintaining a comfortable temperature throughout my stay. I appreciated the smoke-free environment, a significant plus for health-conscious travelers like myself.
The hotel's amenities and services were top-notch, catering to both business and leisure needs. From the modern fitness center to the excellent dining options, every aspect of my stay was welltaken care of.
The location, connected to the Dubai Festival City Mall, offered unparalleled convenience for shopping, dining, and entertainment.
What truly stood out was the exceptional service from the friendly and attentive staff. They went above and beyond to ensure my comfort and make my stay unforgettable.
I highly recommend the Crowne Plaza Dubai Festival City to anyone visiting Dubai. Its perfect blend of style, comfort, and convenience makes it an ideal choice for both business travelers and leisure seekers.
Rating: 5/5 stars.
Comment from Hotel Management
23 Oct 2024 by Juliana Khla, Hotel Management
Dear Philip,We are extremely grateful for your invaluable feedback.It’s truly rewarding to have positively impacted your experience with our brand, this is our top priority at Crowne Plaza Dubai Festival City as we persist with delivering true hospitality to all our guests.We look forward to welcoming you back to one of the Best Crowne Plazas in the world, and to our unique “Festival City” destination, connected to one of the best malls in the city and minutes away from the vibrant center and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Burj Khalifa sunset views, infinity pool and the record-breaking new attraction IMAGINE SHOW (unique sensory experience).Thank you once again, your kind note is truly heartening for all our team members. Dare to Connect!Regards,Juliana Khalife SfairDirector of Rooms Division
