Ratings based on 46 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Overall hotel is very good , location , rooms are good . We had two rooms one room did not have a safe , I went down to front desk and they promised that they will get safe for the room but they never brought a safe . I had to carry my passports with me all the time .
Not sure why they don't provide the safe in each room .
Comment from Hotel Management
13 Nov 2024 by Boutros Gitani, Hotel Management
Dear Amjad,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Boutros GitaniClub Lounge Manager
by A verified traveler from DDO
Posted 4 Nov 2024
Exceptional
Comment from Hotel Management
5 Nov 2024 by Boutros Gitani, Hotel Management
Dear Bassem,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Boutros GitaniClub Lounge Manager
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Joseph Feghali, Hotel Management
Dear Gia,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliRooms Division Manager
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Joseph Feghali, Hotel Management
Dear Leano,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliRooms Division Manager
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Joseph Feghali, Hotel Management
Dear STEPHEN,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliRooms Division Manager
by A verified traveler
Posted 16 Feb 2024
Very smart shiny hotel with lovely rooms and great to have a big bath (which could have done with some soap more accessible). The bar restaurant was favoured by me ahead of the Asian restaurant. Breakfast buffet was spot on (didnt spot any jam). Very well furnished and pleansant pool area together with an attentive bar. To reach attractions taxis or uber are easy and cheap to get which was handy as reception advised that was better than using the metro. Supermarket nearby. Highly recommended high end hotel.
Comment from Hotel Management
19 Feb 2024 by Joseph Feghali, Hotel Management
Dear Simon,Thank you for the excellent rating & feedback about your most recent visit at Crowne Plaza Dubai Jumeirah. We are so glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future, where we can have the opportunity to showcase our True Hospitality once again. Warm regards, Joseph FeghaliRooms Division Manager
by A verified traveler
Posted 10 Jan 2024
Amazing
Comment from Hotel Management
10 Jan 2024 by Joseph Feghali, Hotel Management
Dear Barissanajah,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 20 Nov 2023
Nice clean hotel, good size room and housekeeping. Restaurant was average, evening service not great - average food and no staff to help
Comment from Hotel Management
21 Nov 2023 by Joseph Feghali, Hotel Management
Dear Diana, Thank you for taking the time to rate your experience at Crowne Plaza Dubai-Jumeirah. We are really sorry for the inconvenience that you had during your stay with us. Your feedback is highly appreciated and this is already raised to the respective head of departments to have this rectified. Please rest assured that all the valid points you'd raised in your review have already been discussed and we are taking the necessary steps to enhance any particular area of improvement. I hope you still give us a chance to change your negative impression about our property. We are looking forward to having you again as a guest in our hotel. Sincerely, Joseph FeghaliFront Office Manager
by A verified traveler
Posted 2 Nov 2023
good
Comment from Hotel Management
3 Nov 2023 by Joseph Feghali, Hotel Management
Dear Jasper,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
by A verified traveler
Posted 11 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Joseph Feghali, Hotel Management
Dear Simon,Thank you so much for taking the time to review us. We are delighted to know that you enjoyed the experience in the hotel. We will also convey your constructive feedback to the management, and we hope you will give us a chance to serve you again. Warm Regards,Joseph FeghaliFront Office Manager
