Ratings based on 181 Verified Reviews

3.9 out of 5
75% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 17 Apr 2024
Comment from Hotel Management
7 May 2024 by Tobgy, Hotel Management
Dear Mr. Samir,Thank you for taking the time to share your feedback and concerns about your recent stay in our hotel. We greatly appreciate your time and effort and it is with sincere regret to learn about your disappointment while within our care. We are sorry that the experiences you have had during your stay in our hotel did not meet your expectations.Sincerely,Diaa El TobgyFront Office Manager0501161863
5 out of 5
by A verified traveler

Posted 25 Feb 2024
Amazing
Comment from Hotel Management
26 Feb 2024 by Tobgy, Hotel Management
Dear Mr. Mohamad,Thank you for choosing to stay at Copthorne Lakeview Hotel and taking your time to review our property.We wish to welcome you back again!Best Regards,Diaa El TobgyFront Office Manager
2 out of 5
by A verified traveler

Posted 4 Jan 2024 on Hotels
Hotel i warn down and rooms general in poor condition in need of an upgrade. Hot water missing a couple of time. Towels not supplied to match number of people in the room. Safe not working and not attended to even after more observation to the front desk.
Comment from Hotel Management
10 Jan 2024 by Tobgy, Hotel Management
Dear Mr. Lars,Thank you for taking time to review our hotel following your visit to Copthorne Lakeview Hotel. Please accept our sincere apologies for not meeting your expectations during your recent stay. Please be assured that we are taking the mentioned points seriously to improve our guest service experience to meet the guest expectation.We hope to welcome you back for a better experience!Best Regards,Diaa El TobgyFront Office Manager
5 out of 5
by A verified traveler

Posted 12 Dec 2023
Amazing service with very accommodating staff
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 27 Sep 2023
Fantastic hotel Staff best we’ve ever had Hopefully will be able to come back
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2023 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2023
Back to Hotel Details Showing Reviews 1 - 10 of 181 Next