Ratings based on 16 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Feb 2022
the hotel overlooks a beautiful lake. quite with friendly staff. the room is quite spacious although it needs updating. the cleanliness is average with very few kitchen old utensils. we had to ask for a toaster. many items were missing.
overall the stay was good but it was overpriced.
Comment from Hotel Management
5 Mar 2022 by Copthorne Lakeview Hotel Team, Hotel Management
Many thanks for your review. We are happy to know you loved the atmosphere, the space, the friendliness of our staff. Our Team Members will be very happy to read about you recognizing them.
Your feedback about the price and utensils will shared with the respective department for further improvement.
It would be our pleasure to host you soon again.
by A verified traveler
Posted 24 Aug 2020 on Hotels
by A verified traveler
Posted 23 Jul 2020 on Hotels
Nice Hotel, I've checkin for this booking.
Great Service!!!
Comment from Hotel Management
5 Aug 2020 by Anvesh, Hotel Management
Dear Valerie,
It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to share your experience on this platform.
Thank you again and we do hope to welcome you back again soon.
Best regards,
Aidan Dempsey
by A verified traveler
Posted 2 Sep 2019
My one night stay was totally amazing at the 2 bedroom apartment and the staff were helpful special thanks to the lady receptionist who checked me in to apartment #1007, the lovely European uk evening duty manager who really managed my overall stay with my accompany invited guests also the security for being helpful to. Most definitely might consider coming back again.
Comment from Hotel Management
3 Sep 2019 by Anvesh, Hotel Management
Dear Guest,
It was a delight to read your review on this forum. We are happy to learn that the offerings and services provided by our associates were up to your expectations and we were able to curate a wonderful experience. We wish to welcome you back again
Recommended
for Everyoneby A verified traveler from Hawaii
Posted 30 Jul 2017 on Orbitz
Started out challenging, but the staff turned out to be excellent and creative. Accomodations were excellent. Location not convenient for touring and sightseeing, very far away.
by mohammad
excellent visit
Posted 14 Feb 2017 on Hotelsit was good experience
by A verified traveler from UK
Who'd have thought it was a Marriott..
Posted 4 Apr 2015Generally disappointed with our experience. First impression of the place was terrible as access is behind the mall / supermarket therefore filled with trucks and bins. Three ladies travelling together so booked a 2 bedroom apartment (1king/2twin), but had to spend the first night in a 2king apartment, thus sharing beds. There's rarely anyone on the desk in the apartment block so making contact with staff and/or management was a tedious affair - we had a few problems with keys usually resulting in a hike back to reception. The whole place is tired and in dire need of total refurbishment - this too is relevant for the hotel on site. Paints flaking, cracked / broken tiles, lights are broken (the bridge from the hotel to apartment is unlit and an accident waiting to happen) and all the outdoor furniture needs serious work or should be scrapped. We used the stairs on two occasions and both times ended up in areas, one assumes which were meant only for staff - bins, old machinery and garments hung up .. Slightly concerning for a fire escape! The only real positive is that the staff were all fairly pleasant.
by Stuart from Portsmouth
Bit tired.
Posted 18 Feb 2015 on HotelsGreat bed as always with marriott but the hotel facilities are looking tired. Cushions on sun loungers and bar area are quite disgusting.
by A verified traveler
Not what we expected
Posted 9 Jan 2015 on HotelsWe had booked these apartments for our stay in Dubai believing it was much closer to Dubai than it is around 45 - 60mins from the airport. We were delayed in arriving in Dubai for a day due to our being ill requiring a hospital stay. We notified Marriott Executive Apartments immediately that we would be one day later than planned they rang back to confirm our change. Upon check in we found that we had been listed as "no show" and our booking cancelled. To the credit of the gentleman on the desk he did his best to solve the situation.The facility is very pleasant and clean providing you are happy being a long way out of town.
by A verified traveler
Won't book that again
Posted 24 Nov 2014 on HotelsI booked a two bed apartment and when I arrived I was told it was unavailable. They tried to blame Hotels.com which turned out to be a lie. They gave me all sorts of rubbish about what was available and ended up staying in a twin room in the hotel next door. They said I would get complementary breakfast which in fact if you check the rate on Marriott's website, it's included anyway. Whilst the twin rate is cheaper and includes breakfast, the apartments are vastly superior in every way to the hotel (my friend was staying in a one bed). Our twin was average at best.
