Ratings based on 693 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The team at Citadines Metro Hotel is truly outstanding. The staff is not just friendly and helpful, but also incredibly welcoming. They always greet you with their warm, radiant smiles and are consistently attentive and polite. I will definitely be returning!
Comment from Hotel Management
22 Nov 2024 by LD, GM, Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players will be thanked for their hard work.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
22 Nov 2024 by LD, GM , Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players will be thanked for their hard work.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
22 Nov 2024 by LD, GM, Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players will be thanked for their hard work.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Perfect
Posted 19 Jun 2024 on Hotelsvery professional and polite team
Comment from Hotel Management
22 Nov 2024 by LD, GM, Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players will be thanked for their hard work.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Posted 26 May 2024
All staff very friendly and helpful especially Reuben, Faisal and Kalam who helped me with any questions and obliged with my requests for my room and any general questions and enquiries I had. The hotel is ideally located just a 30 second walk from the Internet City metro station entrance and taxi rank so every where in Dubai is easily accessible and not too far away and finally I took a day out to the Soluna Beach Bar and spa on the Palm which includes transfers from the hotel which I also highly recommend. Would definitely stay here again.
Comment from Hotel Management
22 Nov 2024 by LD, GM, Hotel Management
Dear Valued guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players, especially Reuben, Faisal and Kalam will be thanked for their hard work, which positively influenced your overall experience.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
22 Nov 2024 by LD, GM , Hotel Management
Dear Valued guest,Greetings from Citadines Metro Central Dubai!We would like to express our sincere gratitude for your positive review! It brings us immense joy to learn about the exceptional experience you had with our staff and services. The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us and all our team players will be thanked for their hard work, which positively influenced your overall experience.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General Manager
by A verified traveler
Posted 12 May 2024
Very good value for money and friendly staff
Comment from Hotel Management
14 May 2024 by Best regards, Libu Daniel, General manager., Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We are delighted that you took the opportunity to present us with your positive feedback and we are glad that we succeeded in meeting your expectations in most aspects one usually seeks while choosing a hotel.It brings us immense contentment to be acquainted with the fact that our team players positively influenced your overall experience for which they will be thanked.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General manager.
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
14 May 2024 by Best regards, Libu Daniel, General manager., Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We are delighted that you took the opportunity to present us with your positive feedback and we are glad that we succeeded in meeting your expectations in most aspects one usually seeks while choosing a hotel.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General manager.
by A verified traveler
Posted 4 May 2024
Good location for getting around Dubai, but not lots of entertaining things walking distance from the property.
Comment from Hotel Management
14 May 2024 by Best regards, Libu Daniel, General manager., Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We are delighted that you took the opportunity to present us with your positive feedback and we are glad that we succeeded in meeting your expectations in most aspects one usually seeks while choosing a hotel.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.Best regards,Libu Daniel,General manager.
by A verified traveler
Posted 31 Mar 2024
Cordial staff, nice amenities with kitchenette and washer
Wish the hotel and restaurant are more tied together so when eating can be charged to the hotel room and not pay everytime you eat
Comment from Hotel Management
28 Apr 2024 by Best regards, Libu Daniel, General manager., Hotel Management
Dear Valued Guest,Greetings from Citadines Metro Central Dubai!We're delighted to learn that you had a wonderful experience with our team and services. Your kind words mean a lot to us and inspire us to keep providing excellent service.The commendation you provided is appreciated, we take great pride in working diligently to ensure that every guest experiences a sense of genuine warmth and comfort throughout their stay, your recognition of our efforts means a great deal to us.All of us at Citadines thank you for your patronage and we are looking forward to welcoming you back soon.
