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Knight Castle Hotel

5.0 star property
Adults-only Dubai hotel in Deira with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Knight Castle Hotel

Interior
View from property
View from property
Lobby
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
Bidet
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Minibar, in-room safe, desk, blackout drapes

Executive Single Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Al Maktoum Street, S/N, Dubai, DU, 56262

What's nearby

  • Al Ghurair Centre - 10 min walk - 0.9 km
  • City Centre Deira - 3 min drive - 2.4 km
  • Gold Souk - 4 min drive - 4.4 km
  • BurJuman Mall - 4 min drive - 4.5 km
  • Dubai Cruise Terminal - 9 min drive - 8.3 km

Getting around

  • Al Rigga Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Abu Shakra Restaurant and Cafe - ‬7 min walk
  • ‪Ghazal Coffee Shop - ‬7 min walk
  • ‪Arman Cafe - ‬6 min walk
  • ‪Club One - ‬5 min walk
  • ‪Rana Cafe - ‬6 min walk

About this property

Knight Castle Hotel

Luxury hotel near Al Ghurair Centre
A nightclub, an airport shuttle, and a poolside bar are just a few of the amenities provided at Knight Castle Hotel. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Middle Eastern cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, ATM/banking services, and concierge services
Room features
All 212 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like safes and sound-insulated walls.
Extra amenities include:
  • Bathrooms with designer toiletries and bathtubs
  • TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, English, Filipino, French, Hindi, Polish, Russian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 77 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Diwan
  • Al Sharq
  • Al Shindagah
  • Sketch

Things to do

  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 77 per person
  • Airport shuttle fee: AED 105 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dubai Metropolitan
Dubai Metropolitan Palace
Metropolitan Dubai
Metropolitan Dubai Palace
Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Palace Hotel
Metropolitan Palace Hotel Dubai
Palace Dubai
Hotel Metropolitan Palace
Metropolitan Palace Dubai Hotel
Carlton Palace Hotel Dubai
Carlton Palace Hotel
Carlton Palace Dubai
Carlton Palace
Carlton Palace Hotel
Knight Castle Hotel Hotel
Knight Castle Hotel Dubai
Knight Castle Hotel Hotel Dubai

Frequently asked questions

Does Knight Castle Hotel have a pool?

Yes, this property has an outdoor pool.

Is Knight Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Knight Castle Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Knight Castle Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

What time is check-out at Knight Castle Hotel?

Check-out is at noon.

Does Knight Castle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 105 per vehicle applies.

Where is Knight Castle Hotel located?

Located in Deira, this luxury hotel is within 1 mi (2 km) of Al Ghurair Centre and City Centre Deira. Gold Souk is 1.8 mi (3 km) away. Al Rigga Station is 8 minutes by foot and Union Station is 12 minutes.

Knight Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 124 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Khalid, ESSEX

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel can be upgrade to 5*
Stayed 3 nights in Sep 2024

4/10 Poor

Ehab, Mississauga

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the opportunity to stay at the Carlton Palace Hotel in Dubai, and unfortunately, my experience left much to be desired. From the moment I entered the hotel, I couldn't help but notice the outdated facilities that desperately need renovation. The entire hotel seemed worn out and in dire need of a facelift. The room I stayed in was a stark reflection of this aging facility. The furniture looked tired, and the overall decor felt outdated. The lack of modern amenities was disappointing, especially considering the premium price I paid for my stay. The bathroom, in particular, looked like it had seen better days, with signs of wear and tear evident everywhere. Aside from the physical state of the hotel, the service I received was equally subpar. The staff, though polite, seemed overwhelmed and understaffed. This resulted in slow service, particularly in the hotel's dining areas. The restaurant staff appeared harried, and the quality of service suffered greatly. Additionally, I must highlight another significant issue during my stay at the Carlton Palace Hotel in Dubai: the severely limited and inconvenient car parking space. Finding a parking spot was a nightmare, primarily due to the inadequate size and layout of the parking area. The spaces were incredibly narrow and cramped, making it extremely challenging to maneuver even a standard-sized vehicle. One of the aspects that deeply disappointed me during my stay at the Carlton Palace Hotel was the breakfast buf
Stayed 3 nights in Oct 2023

6/10 Okay

Anton

Business traveler
Disliked: Cleanliness
The location is nice, the hotel design is unique and cool - like having multiple palaces stacked on top of each other. Use the glass elevator to appreciate
Stayed 1 night in Oct 2023

6/10 Okay

Ossam

Business traveler
Disliked: Amenities, property conditions & facilities
Cost per night is good
Stayed 8 nights in Sep 2023

10/10 Excellent

Hamid

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai stopover
Horrible experience, staff at check in counter, air conditioning, furniture, room cleanses not justified as 5 star rating. It should be 2 stars. I won’t recommend to stay here, Dubai had much better choices.😐
Stayed 1 night in Sep 2023

10/10 Excellent

Karim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Ossam

Business traveler
Disliked: Cleanliness, amenities
Location is yhe most abvious pro
Stayed 6 nights in Aug 2023

10/10 Excellent

Samer

Stayed 1 night in Jul 2023

10/10 Excellent

Qamar, Springfield

Liked: Staff & service, amenities, property conditions & facilities
Over all it was ok.
Stayed 1 night in May 2023

2/10 Terrible

Mahmoud

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient mattress Rooms bad smell Bad groceries at the breakfast Room in- cleanness ….Etc Will never go there again
Stayed 2 nights in Mar 2023

6/10 Okay

Nishanth kannambally

Business traveler
Disliked: Staff & service
Not a great place , smoking smell everywhere, reception teams no idea how to search the biking ref, no professionals at al
Stayed 2 nights in Mar 2023

2/10 Terrible

Abidemi A

Stayed 6 nights in Feb 2023

8/10 Good

faisal

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Everything else was good service cleanness just the bed was ridiculously hard can't sleep well paying for 4 stars hotel
Stayed 2 nights in Feb 2023

2/10 Terrible

Jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Fattah

Disliked: Staff & service, property conditions & facilities
The hotel canceled my reservation without any notice or explanation!
Stayed 2 nights in Jan 2023

2/10 Terrible

Mohamed

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cleaned and it’s not 5 stars hotel never
Rooms not clean Smell very bad Fridge not working and very bad smell WC very bad
Stayed 3 nights in Jan 2023

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, except some basic fasilities missing
Stayed 2 nights in Dec 2022

8/10 Good

Girardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Gary

Stayed 1 night in Sep 2022

2/10 Terrible

William

Traveled with group
Disliked: Staff & service
I paid for 2 weeks, but only stayed there 2 nights. They haven’t refunded me back. Very unhappy
Stayed 14 nights in Mar 2022

8/10 Good

Ajmal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but generally good
Stayed 2 nights in Feb 2022

2/10 Terrible

Waseem

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever.
It is the worst hotel to stay in Dubai. Their rooms are extremely dirty, bathroom shower floods the entire bathroom, the reception at the hotel have an extremely bad attitude and dont care if your not happy with the stay. I had a really bad experience staying at this hotel and there are too many issues for me too list here. Bottom this is an extremely bad hotel to stay at. Do yourself a favor and stay away from this hotel. They have a 5 star rating which they probably got 30 years ago and have since dropped their standards. They are not even worth 1 star.
Stayed 16 nights in Nov 2021

8/10 Good

Inthiaz

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with great staff. The restaurant was a bit expensive
Stayed 14 nights in Nov 2021

4/10 Poor

Kenya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet was delicious! Service of agent at counter so unprofessional! The safe in the room and the fridge didn't work. It was too risky carrying the passports with us anywhere we went. Milk for my little one went bad. There was mold in the shower.
Stayed 6 nights in Nov 2021