Ratings based on 155 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
I have been lodging in this hotel for many years.
by A verified traveler
Posted 14 Dec 2024
Not convenient for couples and family with kids, have some unlikable Mold smell
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 21 Nov 2024
We found the staff rude and unhelpful, we were disturbed by a women yelling at 3.30am one night for about 20 minutes, no apology or explanation as to what was going on. Bell service was a rip off, we asked for a taxi and he put us in a private car wanting to charge us a premium price. We booked a tour through the hotel and wasn't what we paid for, had to pay extra on the tour for some extras and we were put in the two back seats with no leg room for over 3 hours. When we asked for a partial refund the concierge was disinterested in our experience and said that was the price for busy time, even though it wasn't a busy time. Food and Beverage staff at breakfast were unfriendly and appeared like they didn't want to be there. We were told on arrival they were doing renovations we were not aware of so there would be some noise during the day. Overall very disappointing and won't stay there again.
by A verified traveler from jeddah
Posted 15 Nov 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 22 Aug 2024
I have used this hotel for many years before.
Currently there is renovation ongoing which make the stay unpleasant…
by A verified traveler
Posted 28 Jun 2024
Friendly staff .
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 13 May 2024
It was nice
