Ratings based on 385 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2022
Surrounding area has everything
by A verified traveler
Posted 25 Sep 2020
by A verified traveler from Us
Posted 3 Sep 2020
It is very nice and good. It’s close to mall and shopping center
by A verified traveler
Posted 11 Apr 2020
Lovely staff good condition . The area is crowded not very good area to stay in
by A verified traveler from Canada
Posted 23 Jan 2020
Rooms were clean, spacious and equipped with all the required amenities. Service was impressive, everyone was ready to help. Yinka and Khayamraj were very helpful all the time and provided great service.
Comment from Hotel Management
29 Jan 2020 by GM, Hotel Management
Dear Valued Guest,
Thank you for taking the time to share your comments regarding your recent stay at Burjuman Arjaan by Rotana.
I am very glad to know that the level of our services and facilities exceeded your expectations, giving you an enjoyable stay all throughout.
On behalf of the team at Burjuman Arjaan, I look forward to welcoming you back the next time you are in Dubai.
Yours Sincerely,
Ulrich Hoffmeister
General Manager
by A verified traveler
Posted 14 Jan 2020 on Hotels
by A verified traveler
Posted 13 Jan 2020 on Hotels
by A verified traveler from Nigeria
Posted 11 Jan 2020
The property location is very good since it’s in the mall . But the hotel is not managed probably. The rooms are not clean properly.
Comment from Hotel Management
13 Jan 2020 by GM, Hotel Management
Dear Valued Guest,
Thank you for choosing to stay at Burjuman Arjaan by Rotana.
First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit and I assure you that all necessary steps are being taken to ensure none of our guests face a similar situation.
It is our goal to maintain the highest standards of service to all our guests and it is only from feedback such as yours that we are able to improve our facilities and services.
I look forward to welcoming you again at Burjuman Arjaan by Rotana.
Yours sincerely,
Ulrich Hoffmeister
General Manager
by A verified traveler from London
Posted 10 Jan 2020
Amazing spacious accommodation, smooth check in and pleasant staff. Connected to a good sized mall. It was my husband's birthday the day we checked in and the hotel surprised him with a cake,candle et all. Very nice gesture and much appreciated :) oh and the washing machine was a bonus! (Since we've been travelling with our family for the last 3 weeks lol)
Comment from Hotel Management
13 Jan 2020 by GM, Hotel Management
Dear Valued Guest,
Thank you for the lovely review and your kind words. It gives us immense pleasure to know that you had an excellent stay with us and that the team took wonderful care of you.
Thank you for staying with us and we are all looking forward to have the opportunity of welcoming you again very soon.
Yours sincerely,
Ulrich Hoffmeister
General Manager
by A verified traveler from Paris
Posted 8 Jan 2020
The hotel staff are extremely friendly and helpful. They made my stay very enjoyable and will definitely return in the future.
Comment from Hotel Management
13 Jan 2020 by GM, Hotel Management
Dear Valued Guest,
Thank you for taking time to share your comments with us. We are delighted to know that you had a memorable stay with us.
Thank you very much for highly recommending our hotel We look forward to welcoming you back and serve you in the true spirit of hospitality for which Rotana is known for.
Kind regards,
Ulrich Hoffmeister
General Manager
