Ratings based on 24 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from ALTAMONTE SPRINGS
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Daniel Mangeya,, Hotel Management
Thank you for your kind review.
by A verified traveler
Great location and value
Posted 19 Oct 2024 on HotelsI loved the location of this hotel, it’s roughly a five minute walk from Kite beach, and its easy to navigate around Dubai from this area.
The staff were very accommodating and helpful, they made our early check in a smooth experience. I found our room to be very clean and well taken care of. I would stay here again.
Comment from Hotel Management
3 Dec 2024 by Daniel Mangeya,, Hotel Management
Dear Maryam,Thank you for sharing such a glowing review of your stay with us! We’re thrilled to hear that you loved our location and found it convenient for exploring Dubai and enjoying the beach.It’s especially rewarding to know that our team made your early check-in smooth and ensured your room was clean and comfortable. Your kind words motivate us to continue delivering exceptional service.We would be delighted to welcome you back for another memorable stay in the future!Best regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 16 Oct 2024
Good location if you like beach
Comment from Hotel Management
3 Dec 2024 by Daniel Mangeya,, Hotel Management
Dear Sebastian,Thank you for taking the time to share your thoughts with us! We're glad you enjoyed our location, especially its proximity to the beach.We hope to have the pleasure of welcoming you back for another relaxing stay by the sea!Best regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 26 Sep 2024
I booked this hotel online by accident and when I tried to cancel the reservation within 15 minutes of booking it, they told me that it was a nonrefundable room. So I stayed there. I was under the distinct impression that I had booked a room with breakfast included, but they told me that I had not. The breakfast did not look all that great, though. The room was dirty. I did not sleep well and I wish I had stayed at the Marriott instead.
Comment from Hotel Management
3 Oct 2024 by Daniel Mangeya,, Hotel Management
Dear Celia,Thank you for taking the time to share your feedback with us. I’m sorry to hear about the issues you experienced during your stay, and I sincerely apologize for any confusion regarding your reservation and the room conditions.Regarding the nonrefundable policy, we understand how frustrating it can be when booking errors occur. We always strive to ensure that our policies are clear at the time of booking, but we will review this to see if there's any way we can improve the clarity for future guests.I regret that the room did not meet your expectations, particularly the cleanliness. This is certainly not the standard we aim to provide, and I will be addressing this with our housekeeping team to ensure such issues are corrected immediately. Your comfort is of utmost importance to us, and I am disappointed that your experience fell short.Again, I truly appreciate your feedback, and I hope we have the opportunity to welcome you back in the future for a much improved stay.Kind regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 26 Sep 2024 on Hotels
Comment from Hotel Management
27 Sep 2024 by Daniel Mangeya, Hotel Management
Dear Ms. Christine,Thank you for your feedback. We look forward to welcoming you back.Regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 7 Jun 2024 on Hotels
Comment from Hotel Management
16 Jun 2024 by Daniel Mangeya,, Hotel Management
Dear Shadi,Thank you for your feedback.Regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by Daniel Mangeya,, Hotel Management
Dear Mahmoud,Thank you for taking the time and post your review.Regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 6 May 2024
Walking distance to beaches, plenty of surrounding restaurants within walking distance, nice cozy hotel in a good location, their breakfast buffet has limited options
Comment from Hotel Management
26 May 2024 by Daniel Mangeya,, Hotel Management
Dear Jade,Thank you for your feedback. We're pleased to hear that you enjoyed our hotel's convenient location, within walking distance to the beaches and surrounded by plenty of restaurants. It's great to know that you found our hotel cozy and well-situated.We appreciate your comment regarding the limited options at our breakfast buffet. Your feedback is valuable to us, and we will work on expanding our offerings to better meet the diverse tastes of our guests.Thank you for choosing our hotel. We look forward to welcoming you back for an even more enjoyable stay.Warm Regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 22 Oct 2023
Comment from Hotel Management
28 Nov 2023 by Daniel Mangeya, Hotel Management
Dear Stacey,Thank you for taking the time to post your your review.Warm Regards,Daniel Mangeya,Front Office Manager.
by A verified traveler
Posted 10 Oct 2023
Comment from Hotel Management
28 Nov 2023 by Daniel Mangeya, Hotel Management
Dear Patricia,Thank you for your review.Regards,
