Ratings based on 123 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hotel DM, Hotel Management
Dear Marats ,Thank you so much for taking the time to rate your recent experience at Banyan Tree Dubai so highly. We are thrilled to know that your stay overall met your high expectations. It was our pleasure to have you stay with us. We look forward to welcoming you back on your next visit. Kind regards,Paul Sykes, General Manager
by A verified traveler
Posted 5 Jul 2024
Comment from Hotel Management
26 Jul 2024 by Hotel DM, Hotel Management
Dear Artem,Thank you for staying at Banyan Tree Dubai. We are delighted to know that your experience with us was up to your expectations and that you are so highly rating the level of services you received. We look forward to the opportunity to welcome you again.Kind regards,Paul Sykes, General Manager
by A verified traveler
Posted 23 Jun 2024
Staff are great. Location is good. Food is good.
Comment from Hotel Management
26 Jun 2024 by Hotel DM, Hotel Management
Dear William ,Thank you for staying at Banyan Tree Dubai and for rating so highly the level of services you received. I am delighted to know that the location of our luxurious property as well as the quality and variety of food options in our outlets – were up to your expectations. My team and I look forward to seeing you again soon.Kind regards,Paul Sykes, General Manager
by A verified traveler
Not cesar palace
Posted 6 May 2024 on HotelsGreat hotel , was some minor building work going on and noise could be heard few times in afternoon when in room. Food was excellent and room was as expected. Only problem was the waiter service at pool and beach . English did not seem main language and when tried order drinks food most times wrong order came . Just seemed most staff were wandering rather than serving . Had stayed prior banyan tree when was cesar palace and service was perfect . Come on banyan tree get this sorted !
Comment from Hotel Management
8 May 2024 by Hotel DM, Hotel Management
Dear William ,Thank you for sharing your feedback. I do sincerely apologize for the inconsistencies in the service you encountered during your recent stay with us. Your feedback is essential to us to ensure that your concerns are addressed promptly and effectively. It is through feedback from our valued guests such as yourself that we are able to constantly improve our level of service and I would like to thank you for bringing your experience to our attention. When you wish to return please reach out to us directly so that we can ensure you have a perfect stay.Kind regards,Paul Sykes, General Manager
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
25 May 2024 by Hotel DM, Hotel Management
Dear Marats, Thank you for choosing Banyan Tree Dubai as your preferred property to be home-away-from home. My team and I are looking forward to the pleasure of welcoming you soon again. Kind regards, Paul Sykes General Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
18 May 2024 by Hotel DM, Hotel Management
Dear Marats,Thank you for so highly rating the level of services at Banyan Tree Dubai.We look forward to welcoming you soon again.Kind regards, Paul Sykes General Manager
by A verified traveler
Posted 4 Feb 2024 on Hotels
by A verified traveler
Posted 10 May 2022
by A verified traveler
Posted 28 Nov 2021
Bluewaters is a really chic area by the marina. Can be annoying travelling between the two buildings of the hotel (try staying at main tower - Caesar). Hotel is modern, rooms are great, housekeeping services are brilliant. Worth considering the half-board, it's excellent value
Comment from Hotel Management
29 Nov 2021 by Caesars Team, Hotel Management
Dear Jordan,
Thank you for sharing your feedback following your stay at Caesars Palace Dubai!
We are super happy that you have enjoyed your time with us, and we are looking forward to welcoming you again very soon! :)
Best regards,
Caesars Team
by A verified traveler
Posted 30 Oct 2020
