Ratings based on 212 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Great stay overall. Loved the proximity to the metro and Ibn Battuta Mall.
Hotel is very neat and has everything i needed for a comfortable stay.
Comment from Hotel Management
28 Dec 2024 by Maya, Hotel Management
Dear Frank,Thank you for your fantastic review. We're so glad to hear that you had a great stay and enjoyed the hotel's convenient location near the metro and Ibn Battuta Mall. It's wonderful to know that our facilities provided everything you needed for a comfortable stay. We truly appreciate your feedback and hope to welcome you back for another seamless experience soon.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 16 Dec 2024
We very much liked the location everything we wanted and need was easily accessible. The hotel was very clean and smelt wonderful, the staff were very accommodating and helpful. My only disappointment was that there was no mini fridge in room like you have in most hotel rooms. We overcame that. I would highly recommend this hotel.
Comment from Hotel Management
17 Dec 2024 by Maya, Hotel Management
Dear Leroy,Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed the location, cleanliness, and the service from our staff. We appreciate your feedback about the mini fridge, and we'll certainly take it into consideration for future improvements. We appreciate your recommendation and look forward to welcoming you again.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 24 Nov 2024
I was so exhausted and a guy was complaining at the check-in. Because I had to wait a long, he upgraded my room and gave me a discounted breakfast. This sort of customer service will make me return. He went above and beyond. I was able to rest well and eat well. The room was amazingly comfortable and all customer service interactions exceeded my expectations.
Comment from Hotel Management
25 Nov 2024 by Maya, Hotel Management
Dear Brittney,Thank you for taking the time to share your experience. We're so glad to hear that our team went above and beyond to make your stay more comfortable, especially after a long day. It's wonderful that the room upgrade and breakfast discount helped you rest and recharge. We truly appreciate your kind words, and we're thrilled that we exceeded your expectations. We look forward to welcoming you back and providing another excellent experience in the future.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Maya Ombuh, Hotel Management
Dear Malik Mohammed,Thank you for your rating and look forward to welcoming you again soon.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 22 Oct 2024
Great staff so friendly. The hotel is immaculate and smells gorgeous every time you go into your room. Really really enjoyed our stay. The Mall next door is really convenient food hall cafés restaurants. Transport right outside the door Metro Taxi's the bus station definitely be back
Comment from Hotel Management
22 Oct 2024 by Maya Ombuh, Hotel Management
Dear Susan Ann,Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay and found our staff friendly. It’s great to know you appreciated the cleanliness and pleasant atmosphere of your room. We're also glad you found the nearby mall and transport options convenient. Look forward to welcoming you back.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 16 Oct 2024
Great
Comment from Hotel Management
22 Oct 2024 by Maya, Hotel Management
Dear Anis,Thank you for your perfect rating and look forward to welcoming you again soon.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 3 Oct 2024
Staff were attentive, nice
Comment from Hotel Management
3 Oct 2024 by Muhammad Shoaib, Hotel Management
Dear REGINAULD,Thank you for your kind words! We’re thrilled to hear that you found our staff attentive and nice. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service.We hope to welcome you back soon!Best regards,Muhammad ShoaibFront Office Supervisor
by A verified traveler from Amman
Posted 26 Sep 2024
NA
Comment from Hotel Management
27 Sep 2024 by Maya Ombuh, Hotel Management
Dear Alaa,Thank you for your rating. If there’s anything we can do to enhance your stay, please don’t hesitate to let us know.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 21 Sep 2024
Quit area away from city crowding but near to sea and other interesting distinctions
Comment from Hotel Management
21 Sep 2024 by Maya Ombuh, Hotel Management
Dear Ibaa,Thank you for your feedback. We’re delighted to hear that you enjoyed the peaceful surroundings of our hotel while still being close to the sea and local attractions. We hope to welcome you back for another relaxing stay soon.Sincerely,Maya - Duty Manager
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Maya Ombuh, Hotel Management
Dear Suzan,Thank you for your perfect rating and look forward to welcoming you again soon.Sincerely,Maya - Duty Manager
