Ratings based on 996 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Staten Island
Posted 28 Dec 2023
Very good and clean place, staff are very nice and friendly
by A verified traveler
Posted 1 Sep 2023
by A verified traveler
Posted 3 Jan 2020
Room perfectly clean, staff very very friendly and attentive and going the extra mile to please you. The buffet was decent and the lobby and restaurant have a warm feeling. Perfect location to go to all major shopping malls by train. Definitively, I could book again.
by A verified traveler
Worst Service Apartment on Sheikh Zayed Road!!!
Posted 29 Dec 2019 on HotelsThe WiFi was absolute terrible. We could not stream any programs online nor browse on most of the sites. Most of the nites we were staying indoor and the Internet Service was not working at all. We had even called the Technical staff to fix the problem but they were not able to resolve the issue. They were also very slow in cleaning the apartment even after giving the Housekeeping staff a lot of notice in advance. Once they forgot to clean the apartment completely till we reminded them and came to clean it.
There was a lot of noise due to renovation going on in the apartment which the manager told us in advance and assured us an apartment away from the noise but we could hear constant noise throughout the day.
We could not use the gym facilities nor the swimming pool due to the renovation which was a major inconvenience. Instead of offering to subsidize the gym membership or swimming pool which was extremely expensive, the staff advised us to look elsewhere at top notch properties.
We also asked them to arrange for a taxi service which they were not able too.
In my opinion this is the worst property to stay in Sheikh Zayed Road there’s really much better properties you can get better services for the same price or cheaper.
The Worst Service Apartment in Dubai. Absolute Worst.
by A verified traveler from Atlanta
Posted 26 Dec 2019
Very good location and very good service amazing staff
by A verified traveler
Posted 19 Dec 2019 on Hotels
by A verified traveler
Posted 8 Dec 2019
Pro:The location next to the metro station and nearby restaurants. Welcoming staff. Quick check in and ckeck out. Internal Cleanliness. Comfortable beddings
Con: very old, uncomfortable sitting room furniture. Dirty glass tak
by A verified traveler
Best
Posted 27 Nov 2019 on HotelsGreat
by A verified traveler
Great home away from home
Posted 22 Nov 2019 on HotelsI reserved and paid for this 1 Bedroom for my brother & his wife on a week vacation. They were happy with the room and staff.
by A verified traveler
Posted 22 Nov 2019 on Hotels
