Ratings based on 154 Verified Reviews
3.6 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
It’s really unclean, dirty and you will see bugs on the floor and bathroom
by A verified traveler
Posted 10 Dec 2024
You have to ask to clean your apartment every day, delay of service. Poor breakfast, price expensive.
by A verified traveler
Posted 15 Oct 2023 on Wotif
Need to improve on cooking utensils
by A verified traveler
Posted 3 Jul 2023 on Hotels
by A verified traveler
Posted 1 Mar 2023
by A verified traveler
Good Place
Posted 29 May 2022 on HotelsIts good place to stay with friends
by A verified traveler
Extremely rude reception staff
Posted 26 Apr 2022 on HotelsThe entrance is in the car park and had a strong sewage smell. Once in the hotel is was better and clean enough. However, my wife made this booking in my name with her credit card as security. The reception staff cancelled my booking as it was not my card, although payment was supposed to be taken at the hotel usu g my card with me present My wife called from UK and spoke to them they agreed to accept my card as the booking was in my name. However the next morning the new reception staff said my booking was cancelled and i had to pay new rate as they had no note saying existing rate would be honoured. They actually said pay it or leave! Clearly they just wanted a booking made directly cutting out agents and charging more for the same!
I would not stay there ever again after such a huge issue being made that could have and actually was resolved
by A verified traveler
Pathetic experience with abysmal service levels
Posted 6 Apr 2022 on HotelsThe front desk does not even understand the meaning of the word Customer Service. This hotel is not fit to be listed on any E-commerce website. Nasty fights with customers over trivial issues are common. It's best to avoid this hotel if you are looking for a comfortable stay in Dubai.
by A verified traveler
Posted 24 Mar 2022
I was conveniently located near everything. Great size of rooms we rented 2 bedroom apartment and it was great. Hotel need extrema cleaning in the bathroom they have mold and out dated. Water press of the shower's are so low that it will take you a while to take shower.
by A verified traveler
Posted 17 Mar 2022
Network very bad