Ratings based on 451 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 24 Oct 2024
I liked the location, nice view of the frame, Creek and Burj Khalifa.
Water taxi was not far away.
I highly recomend suite with the creek view.
Comment from Hotel Management
28 Oct 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 21 Oct 2024
Close to the airport, friendly staff & most often I get an early check in
Comment from Hotel Management
23 Oct 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler from London
Posted 14 Oct 2024
Great hotel, great staff, very good food options especially the bufffet. Highly recommend.
Comment from Hotel Management
17 Oct 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 28 Sep 2024
Every was perfect I highly recommend this hotel.
Comment from Hotel Management
30 Sep 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 24 Sep 2024
I have stayed here now 3 times and stayed in 30 hotel's in Dubai the only down side about this hotel is lack of beds at the pool if you are late or away for the day you have to Wait for a bed not ideal in the heat great hotel rooms and lovely views staff don't go out there way we stayed in 3 other hotels in this visited and Definitely noticed the difference not bad in anyway but other places always welcome you i would say the pool staff are helpful and nice but the others could do better in my opinion
Comment from Hotel Management
30 Sep 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai.Thank you for your continued loyalty and for sharing your feedback following your recent stay with us. We are delighted to know that you enjoyed the great hotel rooms and beautiful views.We sincerely apologize for the inconvenience you experienced with the availability of sunbeds at the pool. We understand how frustrating this can be, especially in the heat, and your feedback will be shared with our management team to ensure we address this concern.We're also grateful for your comments regarding the staff. While we are glad to hear that the pool team was helpful, we will certainly review your feedback to ensure we enhance the overall guest experience across all departments.We truly value your feedback and hope to welcome you back for a more seamless stay in the future.Best regards,Ayman AshorGeneral ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 4 Sep 2024
Clean, pleasant, and helpful staff especially big thanks to Amit who always went out of his way to assist and Michelle who always checked on us and ensure all was ok.
Comment from Hotel Management
30 Sep 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for giving us positive ratings on Expedia and we are glad to know that you have enjoyed your stay.We appreciate your positive feedback towards Michelle and Amit our colleagues from the Front Desk. This positive comment will be shared with them and their department. Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General Manager Al Bandar Rotana & Al Bandar Arjaan by Rotana
by A verified traveler
Posted 27 Aug 2024
It was excellent hotel I was very happy with staff very helpful and the food was delicious I enjoyed staying there. And I recommend to my friends to go there
Comment from Hotel Management
28 Aug 2024 by Ayman Ashor General Manager Al Bandar Rotana & Al, Hotel Management
Dear Valued Guest,Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana Dubai!We thank you for your positive rating on Expedia and we are glad to know that you have enjoyed your stay.Here in Al Bandar Rotana, our aim is to provide our guests, only the best and excellent quality of service.If there is anything else we can do to make your stay more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing our hotel and we hope to welcome you back in the future!Best regards, Ayman Ashor General ManagerAl Bandar Rotana & Al Bandar Arjaan by Rotana
