Ratings based on 153 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Fabulous hotel, wonderful staff and great location- would highly recommend
Comment from Hotel Management
30 Nov 2024 by Raj Seedeeal, Hotel Management
Dear Aine,Thank you for your fabulous review of Address Dubai Mall. We are delighted to hear that you enjoyed our hotel, appreciated the service from our wonderful staff, and found our location to be perfect for your needs.Your recommendation means so much to us, and we look forward to welcoming you back for another memorable stay.RegardsRaj Seedeeal
by A verified traveler from Mclean
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Perfection
Comment from Hotel Management
15 Nov 2024 by Raj Seedeeal, Hotel Management
Dear Ibraheem,Thank you for your review and commentsRegardsRaj Seedeeal
by A verified traveler
Posted 3 Nov 2024
We booked the wrong address hotel as for me downtown is better. But nothing really to complain about with it as the staff are amazing and it’s clear very high standard 5 star. But nothing to complain about
Comment from Hotel Management
5 Nov 2024 by Raj Seedeeal, Hotel Management
Dear Jason,Thank you for sharing your experience with us! We’re glad to hear that you enjoyed your stay and that our team’s exceptional service and high standards met your expectations, even if you initially booked the wrong location.At Address Dubai Mall, we strive to provide a five-star experience for all our guests, and it’s wonderful to know that you felt well taken care of during your time with us.Should you ever choose to visit us again, we would be delighted to welcome you back. Thank you once again for your kind words!RegardsRaj Seedeeal
by A verified traveler
Posted 25 Oct 2024
by A verified traveler
Posted 3 Oct 2024
Nice and exlalent
Comment from Hotel Management
15 Oct 2024 by Raj Seedeeal, Hotel Management
Dear Ghassan,Thank you for your kind feedback! We are delighted to hear that you had a "nice and excellent" experience during your stay at Address Dubai Mall.Our team takes great pride in delivering exceptional service, and it’s always wonderful to know when we succeed in making our guests' stays enjoyable. We look forward to welcoming you back for another fantastic visit.RegardsRaj Seedeeal
by A verified traveler
Posted 19 Sep 2024
Over all is good
Comment from Hotel Management
23 Sep 2024 by Raj Seedeeal, Hotel Management
Dear Mazen,Warm greetings from Address Dubai Mall!Thank you for sharing your feedback with us. We’re pleased to hear that you had an overall positive experience during your stay. Your satisfaction is important to us, and we always strive to provide our guests with a memorable stay.We look forward to welcoming you back in the future. If there is anything we can assist you with for your next visit, please feel free to reach out.RegardsRaj Seedeeal
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
14 Sep 2024 by Raj Seedeeal, Hotel Management
Dear Andy,Thank you for your review and ratingRegardsRaj Seedeeal
by A verified traveler from Doha
Posted 28 Aug 2024
All was perfect the only problem was the noise, as there were no sound proofing between the rooms, specially if there are a connecting door between them. The same for the noise from the street as the windows also not that good for sound proofing.
Comment from Hotel Management
28 Aug 2024 by Raj Seedeeal, Hotel Management
Dear Mohammed,Thank you for sharing your feedback with us. We’re delighted to hear that you found your stay almost perfect, and we truly appreciate your kind words.However, we’re sorry to learn that noise disturbances affected your overall experience. We understand how important a peaceful environment is for our guests, and we apologize for any inconvenience caused by the lack of soundproofing, both between rooms and from the street. Please be assured that your comments have been taken seriously, and we will explore ways to enhance the soundproofing in our rooms to ensure a more restful stay for our guests.We hope that this did not detract too much from your overall experience, and we would love the opportunity to welcome you back to Address Dubai Mall in the future. Please do not hesitate to reach out to us directly so we can ensure a more comfortable stay next time.RegardsRaj Seedeeal
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Raj Seedeeal, Hotel Management
Dear Moath,Thank you for your feedback, we hope to see you again Moath.RegardsRaj Seedeeal
