Ratings based on 410 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Beirut
Posted 26 Oct 2024
Amazing location
Comment from Hotel Management
27 Oct 2024 by Ozlem, Hotel Management
Dear Nadine,Thank you so much for your positive rating on our Property!We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Ozlem, Hotel Management
Dear hytham,Thank you so much for your positive rating on our Property!We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Ozlem, Hotel Management
Dear Diego,Thank you so much for your positive rating on our Property!We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Ozlem, Hotel Management
Dear Zubayr,Thank you for your positive rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 4 Sep 2024
The staff are very nice . They are always helpful especially at check in & check out . I loved the hotel it is very luxurious . Very convenient for kids since attached to mall . Love love love 💗thank you for the great experience
Comment from Hotel Management
5 Sep 2024 by Ozlem, Hotel Management
Dear Souad,Thank you for your heartwarming feedback! We’re thrilled to know that you had a great experience with us and found our staff helpful, especially during check-in and check-out. It's wonderful to hear that you enjoyed our luxurious ambiance and found our location convenient for your family.We truly appreciate your kind words and look forward to welcoming you back to Address Downtown for more memorable stays!Regards,Ozlem CoskunManagement OfficeAddress Downtown
by A verified traveler
Posted 31 Aug 2024
It is close to everything with great night life.
Comment from Hotel Management
1 Sep 2024 by Address Downtown , Hotel Management
Dear Randall,Thank you for your wonderful feedback! We’re delighted to hear that Kinza made such a positive impact on your stay.We’re proud of her friendly and helpful approach, and we will make sure to share your kind words with her.Thank you once again for taking the time to share your experience.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Address Downtown, Hotel Management
Dear Paulino , Thank you so much for your excellent rating! We're thrilled to know that you had such a positive experience with us. We look forward to welcoming you back to Address Downtown for another wonderful stay. Warm regards, Ozlem Coskun Management Office - Address Downtown
by A verified traveler
Posted 28 Aug 2024
Beautiful Hotel , Great location for the Mall
Comment from Hotel Management
29 Aug 2024 by Ozlem, Hotel Management
Dear Tyna,Thank you for your positive rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Ozlem, Hotel Management
Dear Tonya,Thank you for your rating on our property.We look forward welcoming you back at Address Downtown - where life happens.Warm regards,Ozlem CoskunManagement Office - Address Downtown
by A verified traveler
Posted 15 Aug 2024
Loved every bit but the main reception staff could have been friendlier
Comment from Hotel Management
16 Aug 2024 by Ozlem, Hotel Management
Dear Sahar,Thank you for taking the time to share your feedback. We’re thrilled to hear that you loved your stay with us. We’re sorry to hear that our reception staff didn’t meet your expectations in terms of friendliness. Your comments are important to us, and we will address this with our team to ensure a warmer and more welcoming experience in the future. We hope to have the opportunity to welcome you back and provide an even better experience.Best regards,Ozlem CoskunManagement OfficeAddress Downtown
