Ratings based on 190 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Team Andaz , Hotel Management
Dear Atri,Thank you for the 5-star rating. We hope to have the pleasure of welcoming you back again soon.Warm regards,Team Andaz
by A verified traveler
Posted 20 Oct 2024
Beautiful place with a private beach and beautiful pool. Amazing breakfast and warm personnel.
Comment from Hotel Management
21 Oct 2024 by Team Andaz , Hotel Management
Hi Renzo,Thank you for your kind words! We’re delighted to hear that you enjoyed your time with us, from the private beach and beautiful pool to the amazing breakfast. Our team takes great pride in providing warm and welcoming service, so it's wonderful to know they made your stay special.We hope to welcome you back soon for another relaxing getaway at Andaz Dubai The Palm.Warm regards,Team Andaz
by A verified traveler from Westlake
Posted 30 Aug 2024
Young, international vibe
Comment from Hotel Management
30 Aug 2024 by Andaz Dubai The Palm, Hotel Management
Dear Jennifer,Thank you for the excellent rating. We hope to have the pleasure of welcoming you back again soon.Warm Regards,Andaz Dubai The Palm
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
8 Aug 2024 by Andaz Dubai The Palm, Hotel Management
Dear Joanna,Thank you for the excellent rating. We hope to have the pleasure of welcoming you back again soon.
by A verified traveler
Posted 13 Jul 2024
Beautiful Hotel, good Placed, clean and always someone ready to help for every question. Room not to big
I will go back
Comment from Hotel Management
15 Jul 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for your kind words! We're thrilled you enjoyed our beautiful hotel, convenient location, and helpful staff. We look forward to welcoming you back soon!
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for the 5/5 rating! We're thrilled to hear you had a fantastic experience. We look forward to welcoming you back to Andaz Dubai The Palm soon!
by A verified traveler from corio
Posted 2 Jul 2024
Walkable to Nakheel mall, very convenient location for Palm Jumeirah area.
Comment from Hotel Management
4 Jul 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for your review! We're glad you found our location convenient and enjoyed being close to Nakheel Mall. We hope to welcome you back soon!
by A verified traveler
Posted 29 Jun 2024
Comment from Hotel Management
5 Jul 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for the 5/5 rating! We're thrilled to hear you had a fantastic experience. We look forward to welcoming you back to Andaz Dubai The Palm soon!
by A verified traveler
Nice hotel, friendly staff
Posted 27 May 2024 on HotelsNice hotel but I wished these basic things as cotton wool was there and not need to be asked from reception. Pool, both adult and main were great!
Room service took longer than expected as it was busy
Comment from Hotel Management
29 May 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for your feedback. We're glad you enjoyed our pools and overall stay. We apologize for the inconvenience regarding the cotton wool and room service delay. Your comments will help us improve our service. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 27 May 2024
I had to add the breakfast but they couldn’t accept the payment online and I didn’t have the breakfast during my stay there
Comment from Hotel Management
29 May 2024 by Andaz Dubai The Palm, Hotel Management
Thank you for sharing your experience. We regret any inconvenience you encountered during your stay. Please reach out to us directly at DXBCT-Front.Office.Management@andaz.com so we can better understand and address your concerns. We hope to welcome you back for an improved experience in the future.
