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"Best hotel"

"It’s a great hotel with private beach, right next to the newly built Atlantic Royal hotel. But you still need to take a taxi to Atlantic hotel and water park. The food in every restaurant were great and the service was great. The gym was actually 24/7 although on the introduction it claimed to be closed at 9pm. The room services were very slow. I would like to complain the Monorail station. We bought a tickets for the whole family from Atlantic to the shopping mall. But there were a resume alarm which lasted around 20 mins. We don’t have enough time to visit the mail then. But the cashier at the monorail station refused to refund the tickets."

"Special mention goes out to Arshad at Front desk who was very welcoming and courteous....he even upgraded us to Suite for the convenience of our kids...The whole staff right from the valet,Concierge & front desk were really nice...greeted with smile all the time...Lobby had goodie bags in the mornin with no charge & Sparkling water also available at lobby during the day alongwith cookies for kids....Would recommend this to anyone who visits Dubai for leisure or Business..."

"Too far from the city but close to airport."

"A short but welcome stay"

"Nit the 1st time Ive stayed at the Al Bustan and it wont be the last... its always a pleasure. The rooms, the staff, the food, all are above the industry standard! "

"Property overall was excellent…you had to venture out by taxi if you needed to go anywhere …other than that it was great"

"Shangri La Dubai was an amazing stay from start to finish. The staff were perfect and I would recommend upgrading to the horizon club room "

"Excellent customer service-, cleanrooms, perfect location close to Metro,Airport etc .I am definetly coming back. Breakfast buff is a most have package . Thank you"