Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
Room was nice and spacious, bed is firmer than I liked. Staff was excellent, neighborhood needs a little upkeep. Price was good for what we got, I just wish the bed was a bit more comfortable.
by A verified traveler
Posted 20 Oct 2024
Convenient
by A verified traveler
Posted 8 Oct 2024
Conveniently close to stops for trams to Potsdam and Griebnitzsee. Very reasonably priced. Comfortable, clean rooms.
No kettle in room but I was able to ask for a Wasserkocher at hotel reception.
by A verified traveler
Posted 29 Sep 2024
I didn’t like anything and there is absolutely nothing unique about it. In fact it is false advertisement as far as what is on the Expedia website. The pic clearly showed the red carpet at the entrance before entering the hotel lobby and and on each side of the red carpet had staffers holding welcome drinks on trays. There was none of that, except for the piece of red carpet. There was no one at front desk and I stood there for almost fifteen minutes before a man in tight jeans and a purple Mohawk showed up. He was extremely rude, because he said absolutely nothing to me. I had to say I’m so and so and I’m checking in. He rudely said no you’re not, checking in is at 3pm and early check in is at 2pm. I said I’m a gold member with Expedia and you had some check outs, so I could check in a little earlier than 2pm. He said no we are fully book and I don’t care what Expedia said, it has nothing to do with me. I said sir you are very rude, may I speak to your manager? He said I am the manager and that’s it, I’m fully booked. I said I can’t wait to write a review on this place and your very poor attitude and the professionalism you lack. Five minutes later he said I gave a room available. He gave me a room on the third floor. After I arrived to the room, I slept a little and then I went out to eat and explore the area. I returned and the entire hallway to my room was dark as midnight in hell. It scared the crap out of me, so I used my cellphone light to see, no phone, no iron, no
by A verified traveler
Posted 19 Sep 2024
The room was spacious and bright. Though not a city centre location, there are abundant and public transport options. I thoroughly recommend
by A verified traveler
Posted 16 Sep 2024
Average
by A verified traveler
Posted 24 Aug 2024 on Hotels
Hotel felt very clean and rooms were very big. Trams could be heard a little bit up to the fifth floor but did not keep us awake. Restaurant did very nice dinner for reasonable price. Dog was welcomed to stay for 9 euro extra and sit in the restaurant outside with us.
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024 on Hotels
by A verified traveler
Posted 29 Jun 2024 on Hotels
