Ratings based on 134 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024 on Hotels
by A verified traveler
Posted 11 Apr 2024 on Hotels
Great staff, clean rooms and close to downtown Dresden.(walk or tram).
I would recommend
by A verified traveler
Posted 6 Jun 2022 on Hotels
Comment from Hotel Management
8 Jun 2022 by Katrin Schlott , Hotel Management
Vielen Dank für Ihren Aufenthalt in unserem Haus. Wir freuen uns über die gute Bewertung und begrüßen Sie gern zu einem späteren Zeitpunkt wieder bei uns.
by A verified traveler
Posted 18 Sep 2021 on Hotels
Nice hostel large and good location. Apparently breakfast but hard to find
Comment from Hotel Management
23 Sep 2021 by K. Schlott - Sales & Marketing, Hotel Management
Thanks for your review. Breakfast is always included in the price. We very much regret that you did not find our breakfast buffet. Our reception staff are always happy to help and show you the way.
by A verified traveler
Posted 2 Jan 2020 on Hotels
I dont want to go back to Dresden but I do want to go back to this hostel best memory in Dresden
Comment from Hotel Management
9 Jan 2020 by Andreas Konetzky, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house. We thank you for the good evaluation you gave our house.
by A verified traveler
Posted 7 Dec 2019 on Hotels
Good location, very clean and a quiet hostel. But building is very big and shared bathroom is a hike down the hall. Has numerous places to sit and get work done. WiFi in lobby area not very strong.
Comment from Hotel Management
12 Dec 2019 by Andreas Konetzky / Stellv. Herbergsleitung, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house. We thank you for the good evaluation you gave our house.
by A verified traveler from Stroud, UK
Posted 7 Oct 2019
We loved being in a youth hostel that caters for all ages. The breakfast was superb. The location was also very good.
Comment from Hotel Management
10 Oct 2019 by Andreas Konetzky / Stellv. Herbergsleitung, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house. We thank you for the good evaluation you gave our house.
by A verified traveler
Posted 4 Oct 2019
Comment from Hotel Management
10 Oct 2019 by Andreas Konetzky / Stellv. Herbergsleitung, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house. We thank you for the good evaluation you gave our house.
by A verified traveler
Customer service
Posted 13 Sep 2019 on HotelsFront desk service was terrible. They told me that I would have to pay 2 euros extra per night for each additional towel that I wanted beyond the 2 towels allowed for my entire stay. A different front desk clerk the next day gave me the towels for free. On the positive side, the free breakfast was really good, but the dinner @ 7 euros charge was absolutely fantastic. On my last night there, the front desk clerk told me there was no food available for dinner - I went to the cook personally and he assured me that there was plenty of food, and I eventually was allowed to pay the 7 euros for the dinner. Had I listened to the front desk clerk and not followed up on my own, I would have had no meal that night. The customer service at this hotel is very minimal at best. Do not expect much from them
Comment from Hotel Management
17 Sep 2019 by Andreas Konetzky, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house.
by A verified traveler
Posted 15 May 2019 on Hotels
I can’t believe in 2019 hostels can advertise they have wifi and it doesn’t work. Awful
As well only one washing machine and dryer for the entire hostel. Breakfast was also a rip off
Comment from Hotel Management
12 Jun 2019 by Andreas Konetzky, Hotel Management
Thank you very much for your review and your effort to communicate your opinion. The criticism of our guests is very important to us, because it helps us to constantly improve our service and to optimize the overall impression of our house.
