Ratings based on 294 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Pool closed
by A verified traveler
Posted 26 Sep 2024
did not resupply towels on a daily basis
by A verified traveler
Posted 22 Sep 2024
I showed up NOT pleased, as I had been diagnosed with Covid right after the cancellation deadline and the hotel would not work with me AT ALL. The traditional 24-36 hr cancellation deadline is far more reasonable for visitors who pay extra to have a deadline.
by A verified traveler
Posted 20 Sep 2024
It was ok. The elevator is an old one it doesn't work quite right. Lots of homeless around outside. Very limited parking leaving no option but pay 45.00 a night for the hotel valet to park your car. Our room was clean and the staff friendly though and it is walking distance to a lot of different attractions downtown.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 18 Sep 2024
Enjoyed my stay, breakfast was great every morning, the staff was very friendly and accommodating with great recommendations for exploring the area, clean room, many things in walking distance, overall great stay and would go back.
by A verified traveler
Posted 16 Sep 2024
Excellent except for the construction and lack of parking
by A verified traveler
Posted 14 Sep 2024
It was honestly a great hotel, good breakfast, nice rooms I would definitely come back!
by A verified traveler from Fairfield
Posted 13 Sep 2024
by A verified traveler
Posted 12 Sep 2024
Great, clean suite in the middle of STL downtown. It is about 20-30 mins from STL airport and minutes by walk to most of downtown / arch. The breakfast was hot, proper continental. Coffee was great. The kitchenette had proper, useful appliances. The hotel staff were one of the kindest and hard working people I have met. At 1 AM in the morning, front office staff DelShannon helped me print some last minute papers needed for my business event the next day! I cannot see such kindness and customer obsession these days anywhere else.
