Ratings based on 969 Verified Reviews

4.3 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
5 out of 5
by A verified traveler

Posted 16 Sep 2024
I have stayed here five times now and will certainly be back.
5 out of 5
by A verified traveler

Posted 14 Sep 2024
It is a hotel close to everything, clean, comfortable beds, the employees care that you are well all the time and are very friendly, they support you in everything, the only thing to consider is that in the area there are many bars and at night there is a lot of noise.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024
3 out of 5
by A verified traveler

Posted 11 Sep 2024
The rooms were small and overpriced. As a VIP member I was not honored the free upgraded room, but instead had to pay for it for some reason. The area outside the hotel felt very unsafe. The management was however really great in that they did allow a refund for an early check out as well if we were to change hotels for not feeling safe which was really great.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Super close to all the big downtown music venues without being noisy
3 out of 5
by A verified traveler

Posted 5 Sep 2024
The rooms were very small hard to even move around in the king bed standard rooms. Staff did their best to accommodate the concerns of safety outside the hotel as there is a lot of homelessness in the area.
5 out of 5
by A verified traveler from Kincolith

This traveler left a rating score only Posted 4 Sep 2024
5 out of 5
by A verified traveler

Posted 31 Aug 2024
Property, staff and people are amazing as usual.. the area is typical of a big city.. and issues do exist.. we will return