Ratings based on 758 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
It was great for the price I paid. Clean.
The staff was really nice and helpful.
But it was really noisy (there was construction work in the street with not that good isolated windows, ice machine and snack machine in front of the door with people running that at any time)
And the card for the room door did not work properly.
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Area wasn't great at night. Hotel rooms were dated. Staff very friendly
by A verified traveler
Posted 9 Dec 2024
Excellent staff especially from Hussain and Spanish guy from front desk sorry( I forgot his name ) . They were very helpful. Thanks.
by A verified traveler
Posted 9 Dec 2024
Although the property is clean, the rooms were clean everything is very dated by the name I would’ve expected somewhat a bit more luxurious of amenities. There was no complementary coffee or anything else in the lobby the attached café questionable operating hours. Yes, the staff we got in contact with was friendly nice. Water pressure was extremely good, but the tub was super slippery and again very dated the core but we did have a pleasant day.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Grand Park, Hotel Management
Dear Barbaraann, Thank you for your great feedback regarding your stay and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Grand Park, Hotel Management
Dear Enkel, Thank you for your great feedback regarding your stay and for the 5 out of 5 rating. We are delighted to hear you enjoyed your stay with us! We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. Thank you for choosing our hotel and we are very excited to welcome you again on your next visit to Vancouver! Best Regards
