Ratings based on 1,970 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Convenient to get to all downtown action
by A verified traveler
Posted 11 Dec 2024
by A verified traveler from Port Coquitlam
Posted 11 Dec 2024
elevators are broken
by A verified traveler
Posted 9 Dec 2024
Good location
by A verified traveler
Posted 9 Dec 2024
Everything was good except that the elevator wasn’t always working.
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 9 Dec 2024
The hotel was fine but I can’t stand getting harassed every few days to fill out the survey. Hence the one star.
by A verified traveler
Posted 8 Dec 2024
good $$ value
by A verified traveler
Posted 7 Dec 2024
Upon check in, we checked our windows which were unlocked with NO screen and access straight out to a roof where there had obviously been a homeless person sleeping. One of our windows would not lock. Called reception and someone came up and said something was wrong with the window and he put a “permanent” lock on it. I did not feel safe at all thinking about how we could have walked into some stranger being in our room. The elevator is super tiny and you have to wait forever for. The walls are like paper thin and all I could hear the entire time was other people in their own rooms. It sounded like they were in the hall right outside our room but they were not. Awful experience.
by A verified traveler
Posted 7 Dec 2024
Above and beyond service from Marry-Anne at the front desk. Addressed some concerns quickly and efficiently. Will stay here again and its remodeled
