Ratings based on 54 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from APO
Posted 9 Aug 2024
by A verified traveler
Posted 14 Jul 2024
It was actually better than i thought, the mini bar was good.. the air conditioning and rooms were clean and working... the restaurant were not bad...
by A verified traveler
Posted 17 Jun 2024
by A verified traveler from MIAMI
Posted 14 Jun 2024
Excellent hotel and customer service. Professional staffing. Clean bedrooms. Walking distance to main tourist attraction, restaurants and shopping area.
Comment from Hotel Management
8 Jul 2024 by Bolor, Hotel Management
Warm greeting from Mongolia, Many thanks to your review.
by A verified traveler
Posted 4 Jul 2023 on Hotels
by A verified traveler
Posted 17 Aug 2022
The staff cheated on the exchange rate.
Comment from Hotel Management
8 Dec 2022 by Uuree, Hotel Management
Dear Yukihito, Thank you for staying in our hotel. Sorry to hear that if you feel cheated. We will train our staffs more carefully.
by A verified traveler
If you need WiFi, forget this hotel
Posted 9 Sep 2019 on HotelsThe hotel was very nice, the buffet breakfast very good, the staff were friendly and helpful, but oh, the WiFi! I haven't had such poor WiFi anywhere else in the world for a decade. As a business traveller, it cost me dearly.
Comment from Hotel Management
24 Oct 2019 by Ganbayar.G, Hotel Management
Dear valued guest,
Thank you for staying with us. Concerning the wifi, it is unacceptable issue. We run routinely check for WiFi signals. If you book again, I am personally insure our WiFi signal to meet international standard.
Regards
General manager
by A verified traveler
Posted 23 Aug 2019
Staff were very friendly and professional. They allowed a much earlier check-in which was greatly appreciated!
Comment from Hotel Management
24 Aug 2019 by Murun, Hotel Management
Dear Guest,
Thank you for your review,
Sincerely
by A verified traveler
Posted 18 Jul 2019
nice clean modern facilities with friendly helpful staff
Comment from Hotel Management
19 Jul 2019 by Murun, Hotel Management
Dear Guest, What a lovely feedback about us. We are always happy to welcome you again. I will definitely delighted to share with my colleague about your review. I hope to see you again.
by A verified traveler from Dublin
Posted 7 Jul 2019
We stayed here for 2 nights on a stopover while doing the trans mongolian express. The hotel was just what we needed after being on the train for 2 nights. The room was lovely and clean, and the bathroom had a bath. Rooftop bar with great views over the city. Great breakfast. Launderette and supermarket across the road. Walking distance to all the sites. Friendly and helpful reception staff. And money changing facility at reception. Would definitely recommend this hotel.
Comment from Hotel Management
11 Jul 2019 by Uuree, Hotel Management
Dear Guest,
What a lovely feedback about us.
We are always happy to welcome you again. I will definitely delighted to share with my colleague about your review.
I hope to see you again.
