Ratings based on 31 Verified Reviews

4.5 out of 5
75% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Aug 2024
excellence service thanks for all
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 May 2024
5 out of 5
by A verified traveler

Posted 20 Oct 2023
The hotel is a great, safe and frie dly place
1 out of 5
by A verified traveler

Nasty hotel

Posted 19 Dec 2020 on Hotels
No air conditioning, the doorman offered a fan and never arrived. They messed up my reservation, shower water was not hot, little water for shower. Noisy room, they have a construction going on and started at 8 am on a Saturday morning. Beds are very hard and uncomfortable, no windows and very hot room. Overall, it is expensive for the terrible night sleep.
5 out of 5
by A verified traveler

good stay

Posted 20 Jan 2020 on Hotels
Comment from Hotel Management
21 Jan 2020 by Marco, Hotel Management
Buenas Tardes Srta. Antonia, Muchas Gracias por su calificación máxima sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Con mucho aprecio,
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey Canada

Walk to historical sites

Posted 22 Jul 2018
Pros: accomodating staff, pleasant decor. great shower. nice breakfast, great location, reasonable price
Cons: n/a
Location: just a few minutes walk to main square and historical sites. easy access tp tour info to nearby sties
First room I was given was not great. but staff was excellent and moved me to a lovely, very clean, comfortable room. Excellent customer service. Nice breakfast.
Comment from Hotel Management
27 Jul 2018 by Antonio, Hotel Management
Buenos días Srta. Sandra; Su opinión es muy valiosa para nosotros, a medida que nos esforzamos por mejorar todas y cada una de las estadías. Nos sentimos contento de conocer que finalmente ha disfrutado de tu estancia con nosotros. Bendiciones
5 out of 5
by A verified traveler from Trujillo

Posted 19 Jun 2018
Excelente ATENCION .. personal super amable.gracias
Comment from Hotel Management
22 Jun 2018 by Antonio, Hotel Management
Buenos Dias Sr. Alejandro; Gracias por darnos una calificación perfecta y por recomendar nuestro Hotel a otros viajeros. Nos sentimos contentos que haya disfrutado su estancia en nuestro Hotel. Estamos seguros de que el Personal del Hotel disfruto atendiendo sus necesidades, tan igual como Ud. disfruto su estancia. Bendiciones.
5 out of 5
by A verified traveler

Posted 10 Apr 2024 on Hotels
Comment from Hotel Management
11 Apr 2024 by Antonio, Hotel Management
Good afternoon Mr. Oscar, We appreciate your perfect rating.
4 out of 5
by A verified traveler

Posted 31 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Antonio / reservas, Hotel Management
Buenas noches Sr Antero, Por su calificacion aceptable.
5 out of 5
by A verified traveler

Posted 6 Feb 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by Antonio / reservas, Hotel Management
Muchas gracias Sr Amaro, Puntuación perfecta.Esperamos verlo pronto,Antonio / reservas