Ratings based on 1,739 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Quality hotel
by A verified traveler from Thornhill
Posted 31 Dec 2024
Had high expectations for an elite hotel, given the location and price.
The hotel met these expectations except for the bed. It was too soft and saggy with too much movement and is bouncy/springy
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Evee (Assistant Guest Service Manager) , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 30 Dec 2024
The rooms were a great size, x clean , great views. The only complaint I have are the beds are incredibly uncomfortable.
Comment from Hotel Management
31 Dec 2024 by Evee (Assistant Guest Service Manager) , Hotel Management
Thank you for your feedback! We are always happy to provide a firmer bed upon request for our guest during their stay so we are always willing to accommodate! Hope to see you again!
by A verified traveler
Posted 28 Dec 2024
Great area for hanging out downtown.
Comment from Hotel Management
28 Dec 2024 by Evee (Assistant Guest Service Manager) , Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 23 Dec 2024
Great location walking distance to Scotiabank arena, Rogers centre, St Lawrence Market, CN tower and lots more. Right by Union Station too! Staff are terrific.
Comment from Hotel Management
23 Dec 2024 by Linges (Director of Rooms), Hotel Management
Thank you very much Amber-Lea! We hope to see you back at the hotel again for a return stay. :)
by A verified traveler
Posted 23 Dec 2024
Great property and friendly staff
Comment from Hotel Management
23 Dec 2024 by Linges (Director of Rooms), Hotel Management
Thank you very much Nabil !
by A verified traveler
Posted 22 Dec 2024
Clean and spacious room!
Friendly staff.
Great experience.
Comment from Hotel Management
22 Dec 2024 by Audrey, Hotel Management
Thank you for your feedback, Pooja! We hope we have the opportunity to welcome you back to Le Germain. All the best!
by A verified traveler
Posted 21 Dec 2024
Enjoy stay and would come again
Comment from Hotel Management
21 Dec 2024 by Evee | Assistant Guest Service Manager , Hotel Management
Thank you for your feedback Lyabo!
by A verified traveler
Posted 21 Dec 2024
Amazing place too stay I recommend it too everyone
Comment from Hotel Management
21 Dec 2024 by Evee | Assistant Guest Service Manager , Hotel Management
Thank you for your feedback Brett!
